Idiotic Nexon and their issues of miscommunication. As much as Harrisonized may get under my skin from time to time, he is extremely thorough and organized with what he does, and a person like him who followed all of their rules and did everything possible to save his equipment shouldn't lose such an item. They have freaking screenshots from him from every moment of the Coat's destruction, and should create an exact replica for him for his service. I doubt they'd know their item locks were glitching had he not been so clear and prompt with his notices.
Though knowing Nexon, they'll give him and several others some crappy rebate, which yet again shows their incompetence at communication with their engineering team considering packet editing teenagers could easily recreate that item if they wanted.
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