What happened to Nexon?

[Justin]

Isn't it usually

"Block" = ban.
"Disconnected" = d/ced.

?

That's what you'd think, but it's random. I've gotten both messages before, but never actually banned.

[Spoon]

That's what you'd think, but it's random. I've gotten both messages before, but never actually banned.

Hmmmh, well that clears up that theory. Though I don't think I have ever heard anyone getting banned when the message was "Disconnected".

[ShinkuDragon]

Hmmmh, well that clears up that theory. Though I don't think I have ever heard anyone getting banned when the message was "Disconnected".

this and what the other guy said, from what i've heard, the ban comes from "blocked" but not every time, i've also gotten both (blocked much less often) thanks a lot beholder ~_~

[Sephie]

Spoiler

[ShinkuDragon]

way to kick the dog lol...

...welcome back at least?

[Jedward]

lol.

Anyway, I just wanted to say this: Nexon may still be milking MapleStory (and its other games) for what it's worth, but they're doing it... better? That's how I want to say it, and that's how it feels. To me, at least.

[xManuz]

Well my ticket is work in progress as of today. After 5 days, not bad at all. I really hope I can get some compensation lol

[Razmos]

Opened a ticket about changing my email, got a reply back the next day asking for more info. Gave my info, got a response the next day saying that i need to choose a different email, so i did. Got my email changed within the day.

I was really impressed and happy with how fast they sorted it out for me

[案山子]

Well my ticket is work in progress as of today. After 5 days, not bad at all. I really hope I can get some compensation lol

Yeah, mine is in the same status as of the 26th.

I honestly would just like to get back what was taken from me, I don't need anything ''extra'' for compensation.

[xManuz]

Yeah, mine is in the same status as of the 26th.

I honestly would just like to get back what was taken from me, I don't need anything ''extra'' for compensation.

Yeah same. Well let's hope we'll get something atleast. When I saw it change from "open" to "work in progress" i though... "dam maybe they've really changed"

[Justin]

I've had my ticket regarding my error code:51 set as a "work in progress" for the past 3 or 4 days... nexon set it as such, but never said anything. My ticket's been untouched since.

[Sephie]

way to kick the dog lol...

...welcome back at least?

Wayu in that screenshot had the same face I had irl...

[xManuz]

Just got a reply from a GM but kinda dissapointing... I replied back saying that please, that I just realized it :(. I hope I get something...

He/She said this:

Hi there I see that you have an issue with your account being previously hacked.

Unfortunately, we are unable to assist you with this issue. Any hacked account issue should be reported within 7 days of the hack happening. Since there is no previous report of your account being compromised we are unable to assist you with your issue.

Please understand that it is your responsible for ensuring that your account is secured. I will highly recommend that you update the security on your account on a regular basis and not share any of the information with anyone.

For information about how to keep your account secure, please follow the link below: http://maplestory.nexon.net/Support/Security.aspx

Thank you for your cooperation and understanding.

Sincerely,

GM Kanison
Nexon America, Inc.

[Abbeh]

Been waiting three weeks now. All of my tickets are still open, never even made it to work in progress.

[xManuz]

I didn't get shet... they replied already to what I said and they said they can't do anything cuz I didnt report within "7 days of the account being hacked"..... Well I guess im pineappleed :(... I find it not fair though.

[Raph589]

My old ticket is labeled as work in progress since 5 months. Doesn't mean anything.

As for the new ticket, 4 days and still open. There is still hope.

[hamad138]

My old ticket is labeled as work in progress since 5 months. Doesn't mean anything.

As for the new ticket, 4 days and still open. There is still hope.

ROFL THEY GIFTED ME 125K MAPLE POINTS HURRRRAYYYYYY

[RoboSkill]

Just got a reply from a GM but kinda dissapointing... I replied back saying that please, that I just realized it :(. I hope I get something...

He/She said this:

GM Kanison seems to be reluctant to compensating people.

[Kizo]

Oh man.

Pinch me!

Congrats :3 I hope you managed to pvp that day.

[Raph589]

I'm starting to believe that having a ban history have something to do with the fact that they never answer my tickets.