What happened to Nexon?

[KhainiWest]

I commented earlier on the Diablo hype, that I bet people will forget about it in 6 months and pissed off everyone with my comment. Once again, I was right. Don't get me wrong, the game is probably good, but when the hype is simply too big, people will just end up disappointed or just get bored of the game eventually and start the hype again for a sequel.

Uh who got mad? We just told you that it most likely wouldn't be the case considering the previous games staying power. But rest assured that's a pretty inaccurate assessment, I don't play D3 but I can listen, and all I hear is people talking about it.

[MrFry]

One of my accounts was hacked in the beginning of February, hours later that same day I submitted a ticket, its open, there has been no change to it besides spamming of high ticket volumes.

Yet the one I submitted Saturday after reading this thread, was answered today with this reply. Stating to report it within 7 days, which i did with the first ticket, which has still yet to be even acknowledged. Of course.

Spoiler

"Hi there ****!, I see that you have an issue with your account being previously hacked.

Unfortunately, we are unable to assist you with this issue. Any hacked account issue should be reported within 7 days of the hack happening. Since there is no previous report of your account being compromised we are unable to assist you with your issue.

Please understand that it is your responsible for ensuring that your account is secured. I will highly recommend that you update the security on your account on a regular basis and not share any of the information with anyone.

For information about how to keep your account secure, please follow the link below: http://maplestory.nexon.net/Support/Security.aspx

Thank you for your cooperation and understanding.

Sincerely,

GM Kanison
Nexon America, Inc.

Security Tip: Please do not give your password to anyone for any reason. Nexon representatives will NEVER ask you for your password."

I'm sure "it is my responsible" for protecting my account, but I can only protect it so much from the owners of the game.

[Justin]

One of my accounts was hacked in the beginning of February, hours later that same day I submitted a ticket, its open, there has been no change to it besides spamming of high ticket volumes.

Yet the one I submitted Saturday after reading this thread, was answered today with this reply. Stating to report it within 7 days, which i did with the first ticket, which has still yet to be even acknowledged. Of course.

Spoiler

"Hi there ****!, I see that you have an issue with your account being previously hacked.

Unfortunately, we are unable to assist you with this issue. Any hacked account issue should be reported within 7 days of the hack happening. Since there is no previous report of your account being compromised we are unable to assist you with your issue.

Please understand that it is your responsible for ensuring that your account is secured. I will highly recommend that you update the security on your account on a regular basis and not share any of the information with anyone.

For information about how to keep your account secure, please follow the link below: http://maplestory.nexon.net/Support/Security.aspx

Thank you for your cooperation and understanding.

Sincerely,

GM Kanison
Nexon America, Inc.

Security Tip: Please do not give your password to anyone for any reason. Nexon representatives will NEVER ask you for your password."

I'm sure "it is my responsible" for protecting my account, but I can only protect it so much from the owners of the game.

Did you refer to your other ticket with your newly opened ticket?

[MrFry]

No, different accounts, newer account received no answer, older one which i submitted a ticket for this week, received an answer today.

[Liteness]

so to fake hack:
1. have someone you know log into ur acc using a diff IP and strip ur char
2. send in ticket
3. if they give you nx, spend it all and xfer all items back

[KhainiWest]

so to fake hack:
1. have someone you know log into ur acc using a diff IP and strip ur char
2. send in ticket
3. if they give you nx, spend it all and xfer all items back

I'll let you know if it works "

[IImaplers]

I'll let you know if it works "

Just gimme ur account info for teh time being plox. Then when profit I'll gib everything back 2u so u can haxx me too. And then we can spam megaphones by talking about politics all day.

[KhainiWest]

Just gimme ur account info for teh time being plox. Then when profit I'll gib everything back 2u so u can haxx me too. And then we can spam megaphones by talking about politics all day.

I'll seriously give it to you, I virtually have nothing of value. If the company wants to scam me by offering me equipment I can't even use, I guess I can even the playing field.

[IImaplers]

I'll seriously give it to you, I virtually have nothing of value. If the company wants to scam me by offering me equipment I can't even use, I guess I can even the playing field.

Nexon is seemingly just as stupid now as it always has been. The allure of free MP (even millions) won't sway me to try something like that, let alone return to the game altogether. I don't know if I'd want to come back even if Nexon hurled pomegranateloads of free legendary tier empress equips toward me.

[KhainiWest]

Nexon is seemingly just as stupid now as it always has been. The allure of free MP (even millions) won't sway me to try something like that, let alone return to the game altogether. I don't know if I'd want to come back even if Nexon hurled pomegranateloads of free legendary tier empress equips toward me.

I want those maple points for one reason, and one reason only.

Omok. Seriously, if I could stop waiting for those goddam maple points via email, I'd just smega everyday looking for omokers. That's the only reason I even log in anymore. LOL

[IImaplers]

I want those maple points for one reason, and one reason only.

Omok. Seriously, if I could stop waiting for those goddam maple points via email, I'd just smega everyday looking for omokers. That's the only reason I even log in anymore. LOL

Omok is the sole reason for Nexon's continued success. It seems like the only interesting thing left to do in the game.

[Duelman]

Hi there T! I see that you have an issue with your account being previously hacked.

Unfortunately, we are unable to assist you with this issue. Any hacked account issue should be reported within 7 days of the hack happening. Since there is no previous report of your account being compromised we are unable to assist you with your issue.

Please understand that it is your responsible for ensuring that your account is secured. I will highly recommend that you update the security on your account on a regular basis and not share any of the information with anyone.

For information about how to keep your account secure, please follow the link below: http://maplestory.nexon.net/Support/Security.aspx

Thank you for your cooperation and understanding.

Sincerely,

GM Kanison
Nexon America, Inc.

Security Tip: Please do not give your password to anyone for any reason. Nexon representatives will NEVER ask you for your password.


Copy pasta answer to a legitimate request. Suck a bag of cocks nexon, I'll make sure to never play another one of your games again.

[Kirov]

Please understand that it is your responsible responsibility for ensuring that your account is secured.

That's the line I like. Doesn't matter how secure you are if Nexon are full of holes.

[Chameleonic]

Unfortunately, we are unable to assist you with this issue. Any hacked account issue should be reported within 7 days of the hack happening. Since there is no previous report of your account being compromised we are unable to assist you with your issue.

It is looking like you need to have had a previous ticket about hacking to get any compensation if you send a new ticket.

Sooo what happens if you now dont play for a few months and log in to check your account and find your account hacked and cleaned out? I am guessing...no MP for you!

Looks like you need to log in every 7 days to be eligible for compensation...

[byakugan]

You fkcing Niggahs trying to start ruining pomegranate for everyone. Watch Nexon stop giving compensation due to a massiive influx of fake hacked reports, and those waiting for compensations for months get screwed over along.

[Duelman]

Do you realize that a lot of people from SP were hacked, waited over a year, then received a lovely slap in the face for compensation?

Yep.

[Razmos]

I might send a ticket to ask to get my email changed.

The email i used to use for Maplestory got shut down, and since i need to be able to log into that email to change it to a new one, i'm stuck with it and therefore don't get any emails from Nexon whatsoever, if my account was ever compromised i'd be screwed.

Can't believe i only just remembered this.

[Daakun]

Do you realize that a lot of people from SP were hacked, waited over a year, then received a lovely slap in the face for compensation?

Yep.

Hey, at least they got a slap.
I'm still waiting. >_>

[Tristan]

Submitted my ticket about my lost raccoon mask. If the item is hacked and/or duped, I am still wondering if nexon will give me "Compensation". Nexon is dumb, so I don't expect much.

[¬Rob]

About the within 7 days thing.. I guess I got lucky?
Hacked on 1/2/2011, sent first ticket on 10/14/2011.

I think it's due to adding in the part about being unable to submit the ticket(regained account 2 or 3 weeks after), but over 9 months? s: