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  1. Default MapleStory Support Portal is Live!


    http://maplestory.nexon.net/News/New...ontentNo=00Dc4



  2. Default Re: MapleStory Support Portal is Live!


    Quick someone go submit the entire "Things Every Mapler Should Know" as Article #1

  3. Default Re: MapleStory Support Portal is Live!


    Improvement or just new wrapping on the same turd?

    Edit:
    The new knowledgebase is just about as knowledegable as one could expect from Nexon:
    "I accidently sold my favorite weapon to an NPC. Can I get it back?
    Unfortunately, once an item has been sold to an NPC, there is no way to get it back. Before finishing any transactions with NPC salespeople, a warning will pop-up asking if you are sure you want sell this item. Please always double check what items you are selling before the transaction is completed."

    Plain incorrect and outdated.

  4. Default Re: MapleStory Support Portal is Live!


    Was wondering the same thing, but didn't see anything about quicker response time, or anything about a response at all. So just seems to be a list of F.A.Qs at the moment.

  5. Default Re: MapleStory Support Portal is Live!


    Same turd. They're just skipping the middle man of having a rep copy paste the answer out of the knowledge base by making it visible so you can go find the wrong answer for yourself.

  6. Default Re: MapleStory Support Portal is Live!


    Just had a quick look at it, its a nice idea I guess but it seems to have Nexons usual polish.

    No mention of the extra job advances or cash shop mastery books? Not to mention the expected Nexon typo.

    Not much of a knowledge base, it's very lacking in information.

  7. Default Re: MapleStory Support Portal is Live!


    It's Nexon. Can you really expect perfection?

  8. Default Re: MapleStory Support Portal is Live!


    Fixed.

  9. Default Re: MapleStory Support Portal is Live!


    Or improvement, apparently.

  10. Default Re: MapleStory Support Portal is Live!


    maybe now theyll start replying to some tickets

  11. Default Re: MapleStory Support Portal is Live!


    Or they'll close all existing ones assuming you can solve them yourself and those that can't can open fresh ones.

  12. Default Re: MapleStory Support Portal is Live!


    Came in expecting a hoping for a live chat function.
    As the great eos taught us. Don't pin any hopes on Nexon.

  13. Water Gay Male
    IGN: Scenarey
    Server: Arcania
    Level: 146
    Job: Mercedes
    Guild: Destiny
    Alliance: Providence
    canada

    Default Re: MapleStory Support Portal is Live!


    LMAOOO THIS WASN'T OUT BEFORE? I swear to you I visited that URL probably a year ago, it was easily find-able by changing the &DeptID= at the end of the link. I can't believe it took them this long to release it.


  14. Default Re: MapleStory Support Portal is Live!


    lol I was hoping for the same thing.

    There should honestly be a live chat function to report players/hackers, with a team of game masters reviewing the report within 5 minutes. Oh well.

  15. Default Re: MapleStory Support Portal is Live!


    If only the AcornStory thing wasn't enough to show that they barely have an idea of what their game is... :|

  16. Default Re: MapleStory Support Portal is Live!


    Can we rename the Nexon Announcements forum to pomegranate Nexon Says, please?

  17. Default Re: MapleStory Support Portal is Live!


    LOL I do this as my job, except for a company that actually answers tickets instead of leaving them in queue for a year and a half :D

  18. Default Re: MapleStory Support Portal is Live!


    This.
    Why did I even think they would do that...

  19. Default Re: MapleStory Support Portal is Live!


    I think Nexon is getting lazier... instead of answering tickets, they expect us to answer our own tickets using the same resource. Then again, at least we'll get a disappointing answer on request rather than wait 9 months for it.

    <_< so is there any point to sending tickets?

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