Quick someone go submit the entire "Things Every Mapler Should Know" as Article #1
Improvement or just new wrapping on the same turd?
The new knowledgebase is just about as knowledegable as one could expect from Nexon:
"I accidently sold my favorite weapon to an NPC. Can I get it back?
Unfortunately, once an item has been sold to an NPC, there is no way to get it back. Before finishing any transactions with NPC salespeople, a warning will pop-up asking if you are sure you want sell this item. Please always double check what items you are selling before the transaction is completed."
Plain incorrect and outdated.
Was wondering the same thing, but didn't see anything about quicker response time, or anything about a response at all. So just seems to be a list of F.A.Qs at the moment.
Same turd. They're just skipping the middle man of having a rep copy paste the answer out of the knowledge base by making it visible so you can go find the wrong answer for yourself.
Just had a quick look at it, it’s a nice idea I guess but it seems to have Nexon’s usual polish.
No mention of the extra job advances or cash shop mastery books? Not to mention the expected Nexon typo.
Not much of a knowledge base, it's very lacking in information.
It's Nexon. Can you really expect perfection?
Or improvement, apparently.
maybe now theyll start replying to some tickets
Or they'll close all existing ones assuming you can solve them yourself and those that can't can open fresh ones.
expecting ahoping for a live chat function.
As the great eos taught us. Don't pin any hopes on Nexon.
LMAOOO THIS WASN'T OUT BEFORE? I swear to you I visited that URL probably a year ago, it was easily find-able by changing the &DeptID= at the end of the link. I can't believe it took them this long to release it.
lol I was hoping for the same thing.
There should honestly be a live chat function to report players/hackers, with a team of game masters reviewing the report within 5 minutes. Oh well.
If only the AcornStory thing wasn't enough to show that they barely have an idea of what their game is... :|
Can we rename the Nexon Announcements forum to pomegranate Nexon Says, please?
LOL I do this as my job, except for a company that actually answers tickets instead of leaving them in queue for a year and a half :D
I think Nexon is getting lazier... instead of answering tickets, they expect us to answer our own tickets using the same resource. Then again, at least we'll get a disappointing answer on request rather than wait 9 months for it.
<_< so is there any point to sending tickets?
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