Please, hack my account

[y0y0y0y0shi0]

So I take it that this part was a false rumour, or else the mesos would already be gone.
Either way, I guess we are back to mainly relying on password strength.
I may as well reset my PIC to be something a bit easier to enter.

If I know the one he's talking about, which is the one that was posted in this thread before the server change, then no, it is not a rumor. It has happened to me before (wasn't hacked, it was on my account of my own accord).

[Locked]

That is were you are wrong. When you want to change your pic nexon doesn't make an automated one for you. You have to put in a new one so in order to get on the account to set the pic you need your old pin to access the account.

That's a pretty nice backup plan.

[street]

Does that mean that if I make a new account today that I will be asked to enter a PIN as well as a PIC?

I thought the regular PIC reset worked just like the old regular PIN reset where it clears it off your account after you confirm by clicking the link in the e-mail.

If you make a new account it will still ask you to make a pin (source), nexon didn't fully make pic the bread and butter of your account. You will need to make a pin then make a pic,nexon was smart by keeping the pin's on our accounts and not making the pic remove our pins.

When you do a regular pic reset it does clear your old pic, it doesn't clear the pin you had on the account.

[MissingLink]

That is were you are wrong. When you want to change your pic nexon doesn't make an automated one for you. You have to put in a new one so in order to get on the account to set the pic you need your old pin to access the account.

No, I just changed the PIC on a second account to be sure.
You do not need to enter the PIN to change the PIC on an existing account.
All you need is account name, password, and email access.
When you log into the game after resetting, you select world, channel, and character as usual. Then you have to enter the new PIC twice.l

[Sn1perJohnE]

No, I just changed the PIC on a second account to be sure.
You do not need to enter the PIN to change the PIC on an existing account.
All you need is account name, password, and email access.
When you log into the game after resetting, you select world, channel, and character as usual. Then you have to enter the new PIC twice.l

Im not sure if I trust you. It would be completely idiotic to put all your eggs into one basket. Even with some of nexons blunders, I dont think they are that stupid.

[jwolfrush1]

Will only help if whoever processes the tickets actually reads it, understands it, believes it, cares enough, and thinks its important enough to pass on to the programmers, rather than just hitting the standard autoreply and moving on to the next ticket. To Nexon, the customer is (nearly) always wrong.

I actually have a success story on using Nexon's Customer Service. Took me over 2 months to finally get my items back. (I originally posted all my tickets on my Paladin, rather than my fm mule ) Here's the main jist of it.

What I sent:
Summary: Lost item during maintenance

GM Diatia/GM Jascol, I lost my Pieces of Time during the December 18th server maintenance. It was around 2pm PST, since that's when the maintenance started. Just before the server maintenance, I transferred the 21 Pieces of Time from my mule (soiledlinen, level 44 i/l magician) to my main character (AquaHammer, level 187 Paladin). Both characters are located in the Khaini server. After I successfully transferred the time pieces to my Paladin, I left the FM, and went to Leafre to catch the ship to Orbis. While i was waiting for the ship to leave port, I disconnect from the start of the server maintenance. I got an error message telling me "I cannot connect to the servers, and that there may be a server check/maintenance". When i logged back onto maple, I noticed there wasn't my 21 pieces of time on either of my characters (AquaHammer and soiledlinen). Both of the computers i used to transfer my time pieces ran Windows XP. You asked me to log a ticket from the account with which I had the error, so here it is. Thank you for looking into my dilemma. Your time spent is greatly appreciated.

How they responded:

Thank you for providing this information. We are sorry to hear that you lost these items. At this time we have decided to mail 21 Pieces of Time through NPC Duey to your character soiledlinen on Khaini. GM Talia has already mailed you these items and you have 30 days to pick them up from NPC Duey.

We hope this helps and hope to see you in MapleStory soon!

Sincerely,

GM Jascol

Proof i received the 21 Time Pieces:

Spoiler

Its all about how you explain yourself in your tickets. Yea, I had some bad past experiences with their customer service, but seems like they do try harder now. Other times, it depends on what category you put it under. They may look at certain categories more than others (which i can admit, is screwed up)

[Sn1perJohnE]

Its all about how you explain yourself in your tickets. Yea, I had some bad past experiences with their customer service, but seems like they do try harder now. Other times, it depends on what category you put it under. They may look at certain categories more than others (which i can admit, is screwed up)

Agreed, you cant just go in and say "heys, I lost teh items "blah blah" and "blah blah" when I had some discontion happens to me. I would like you to give me the items bakc pls. kthnsbye". Even I wouldnt want to respond to that.

[street]

So is this over? o_0

Also a note for everyone regarding pic if hackers ever bypassed the pic from the character select screen it will ask for the pic in game. Char wont be able to move unless the pic is put in.

[Sn1perJohnE]

So is this over? o_0

Also a note for everyone regarding pic if hackers ever bypassed the pic from the character select screen it will ask for the pic in game. Char wont be able to move unless the pic is put in.

Thats useful. If they cant get your pic but still make it onto the character, you can at least have hope on keeping the items. Unless they are able to drop stuff with the PIC request up.

[street]

Thats useful. If they cant get your pic but still make it onto the character, you can at least have hope on keeping the items. Unless they are able to drop stuff with the PIC request up.

you cant type either, only thing you can move is the mouse to click the pic in.

[Sn1perJohnE]

you cant type either, only thing you can move is the mouse to click the pic in.

Good, seems this PIC situation is becoming a lil more planned out in some ways than some people thought (and vice versa).

[scyzzo]

If you can PE to bypass PIC you can PE to drop items. Assuming they didn't think far ahead enough to block that client request.

[2147483647]

I actually have a success story on using Nexon's Customer Service. Took me over 2 months to finally get my items back. (I originally posted all my tickets on my Paladin, rather than my fm mule )

How generous of them to provide you with free time ores so quickly.

Its all about how you explain yourself in your tickets.

I'm calling BS.

[Eos]

Regardless of how weak PINs are, that's a pretty nice failsafe.

Unless your account was created after the introduction of PICS and has never had a PIN.

[Sarah]

Unless your account was created after the introduction of PICS and has never had a PIN.

Aren't PINs still required in this scenario? An initial PIN entry?

If not... that almost seems sort of damning on Nexon's end of a database breach. Only having certain security measures in place for old accounts that would have been subject to a leak.

mmm speculatin'

[Eos]

Aren't PINs still required in this scenario? An initial PIN entry?

If not... that almost seems sort of damning on Nexon's end of a database breach. Only having certain security measures in place for old accounts that would have been subject to a leak.

mmm speculatin'

They disabled the way to reset your PIN when they added the reset your PIC.
Sort of implies they're not used any more, because what are the odds of you entering a PIN once and then remembering it far enough down the line when you need it but have never used it before?
Granted logical thinking isn't a Nexon forte, so someone who has bothered registering a new account recently would have to confirm whether or not they were asked to do both a PIN and a PIC.

[Sarah]

They disabled the way to reset your PIN when they added the reset your PIC.
Sort of implies they're not used any more, because what are the odds of you entering a PIN once and then remembering it far enough down the line when you need it but have never used it before?
Granted logical thinking isn't a Nexon forte, so someone who has bothered registering a new account recently would have to confirm whether or not they were asked to do both a PIN and a PIC.

From Fiel upon making this account (thread in maple questions)

I just registered a new account, and the new account only uses PIN - not PIC. I don't see anywhere that I can create a PIC. How do you make one?

http://www.southperry.net/showthread.php?t=23923

So yeah, they still require initial PIN setting. I think the PIC reset button doubles as a PIN reset also.

[Eos]

I think the PIC reset button doubles as a PIN reset also.

That's just bizarre then.

It's funny how they put completely different levels of security on all their games despite those games sharing the same account system.
If you just want to hurt someone, you can easily hop to one of the games with zero protection and clean out all their NX.

[MonkyMagic]

Wow. I didn't realise some of the other games had no security..

[Sarah]

That's just bizarre then.

It's funny how they put completely different levels of security on all their games despite those games sharing the same account system.
If you just want to hurt someone, you can easily hop to one of the games with zero protection and clean out all their NX.

I just realized your initial quote of mine answered the question.

Fiel created this account to test the PIC. Someone somehow reset his PIC, returning it to the PIN input. If PINs no longer came on new accounts, this would not have happened.

Still... it can't be a 2-for-1 button, if this is the case. There has to be a way to deal with PINs now. Perhaps they are ticket-request only?