https://www.nexon.com/maplestory/news/general/25147


Quote Originally Posted by Nexon


Greetings Maplers,

We understand there are many concerns in regards to the Philosopher’s Book and we would like to offer clarification.

After the server opened at 2:00 PM PDT on March 19, we found an issue where the Gachapon Ticket and the Philosopher's Book rewards were applied as part of the Demon Slayer Part 2 Cash Shop Update. This was corrected to Demon Slayer Part 1 Cash Shop at 4:08 PM PDT, about two hours after its release.

For more transparent information in regards to the differences between Part 1 and Part 2 Philosopher’s Book and Gachapon, we have added the Demon Slayer Part 2 Cash Shop Update to the probability pages.

Philosopher’s Book: https://www.nexon.com/maplestory/general-post/5755
Gachapon Ticket: https://www.nexon.com/maplestory/general-post/5795


  • Philosopher’s Book: All items released in the 3/19 list were available at the time of the issue, but some items had different probabilities. In addition, items scheduled to be added to the Demon Slayer Part 2 Cash Shop Update on 4/9 were able to be obtained in advance.
  • Gachapon Ticket: The "Demon Slayer" items released on the 3/19 list were also available at the time of the issue, but among the MapleStory items, Android, Chair, Mounts, and Damage Skin that were able to be obtained were for Demon Slayer Part 2 Cash Shop on 4/2, which was different from the one released.
We sincerely apologize for the lack of clarity and our initial response was insufficient. Players who used Gachapon Tickets and Philosopher's books between 2:00 PM and 4:08 PM PDT (approximately 2 hours and 8 minutes) on March 19th and are requesting refunds will be processed. However, we have confirmed that there was a situation in which we gave the wrong answer during the process of responding to the influx of a large amount of tickets. We apologize for the confusion caused by the conflicting responses.

Again, if you are unhappy with these additional items being in the rotation and the rates during this time, Player Support can assist you with refunds. Please be advised that response times may be affected due to the current high volume of support requests.

We apologize for the delayed response and we are taking immediate steps to rectify this and improve future processes so these situations do not occur and create a better MapleStory.

We appreciate your patience and understanding.

- The MapleStory Team