I'm sure that all of you are aware of how Nexon has been lately changing. What I mean by changing in the shortest way to explain, They are listening to the complaints of the community.
I've sent three tickets in the past week concerning different issues, One of which was about my account being hacked/compromised. The first two tickets were replied to the next day (Which to some, is a huge improvement). The one about my account was answered in two business days.
Here was the reply I received.
Now the purpose of this thread, Have you noticed any changes with Nexon? Do you think this new attitude will improve the game overall?