2011-10-11 Outage / Instability

[Eos]

This is the official thread to discuss the current status of the servers, channels and general Nexon connectivity.

Red Blinking = All logins down, or master login down. 
Red = More than 50% of the normal channels are down but logins are fine.
Yellow = Less than 50% of channels are down and logins are fine.
Green = All good.

Latency is now indicated in the report, including max and average.
Channels that are up but experiencing a higher than normal latency will be indicated in Yellow, but poor connection speed will not impact the status results indicator.

Note the contents of this thread will routinely be moved to the Archived Items forum after various outages and discussion.

[Chameleonic]

Is it possible to see how many people are viewing the GMS Status page?

[Eos]

No.

[Chameleonic]

New forum please.

[Heffalump]

I think it's certainly possible, but Eos doesn't want to do it. It'd be a drain on the speed of the site. This is why SP and SW are so much faster to load than Basil is.

[Eos]

I think it's certainly possible, but Eos doesn't want to do it. It'd be a drain on the speed of the site. This is why SP and SW are so much faster to load than Basil is.

Although right now I fear we may be nearing capacity and in need of an upgrade soon if this sort of traffic is going to keep up.

[Heffalump]

Although right now I fear we may be nearing capacity and in need of an upgrade soon if this sort of traffic is going to keep up.

True. The ferret notices are coming up much more often than they used to. I would have thought that they'd have slackened off with school starting, but apparently not, especially if Legend is coming soon.
EDIT: holy pomegranate we have 1k again. FUN FUN FUN LOOKING FORWARD TO THE WEEKEND.

[Eos]

There we go. That should significantly improve the hit we take from the status page - People accessing it from the vanity URLs will actually hit a static copy of it and should never actually be parsed by the server or database.

(This reinforces my previous "no" btw; You can't see a count of people when the server is actively trying to not deal with as many of them as possible)

[byakugan]

Uncheduled SC coming our way?

[ChosenFruit]

Yup yup, seems like it.

Also, didn't know there was a "Maplestory is currently offline, check back later" window =o

[SaptaZapta]

Bye bye buyback?
Or is anything else going on?

[Heffalump]

Uncheduled SC coming our way?

Unscheduled SC already came our way.
Fun fun fun fun looking forward to the weekend.

[TheTempest]

Just when I was about to use 13 Beauty Coupons. I wonder what the USC is for.

[Stereo]

The anthropocentric model suggests that Nexon took down the servers because I was doing too well in Monster Park.

[Killed]

Bye bye buyback?
Or is anything else going on?

There is no "rebuy dupe". People believe anything they hear and spread it like wild fire.

[Fowski]

The Status is awesome and so useful. Thank you
Also, the hell just happened? Unscheduled Maintenance without even announcing it 10 mins before? Way to go Nex0rz.
I hope it's for good, but sigh, two uSC already. It's impossible to keep a good FM spot

[Satellite]

We can only wonder why Notify ignored this (Maybe cause this wasn't on frontpage yet?):

Dear Maplers,

We will be performing a unscheduled server maintenance beginning on September 30, 2011 to address an issue with Commitment Ceremonies. The maintenance will last approximately three hours. During this period, all game servers will be unavailable.

Thank you for your patience, and we apologize for the inconvenience.

-Time-
Pacific: 10:00 AM - 1:00 PM Friday, September 30, 2011
Eastern: 1:00 PM - 4:00 PM Friday, September 30, 2011

-What-
The following will be unavailable:
All MapleStory game servers

-Fixes-

Commitment Ceremonies will be able to be completed.


- The Maple Team -

[CarrionCrow]

3 hours to fix a feature that is mostly worthless? And here I was on a roll with my new character I'm training and all.

[Fowski]

3 hours to fix a feature that is mostly worthless? And here I was on a roll with my new character I'm training and all.

I think there's something we don't know about it. Something that requires them to hurry up.
[spreadingstupidrumours]ring dupe exploit!!1[/spreadingstupidrumours]

If not, well, it's Nexon

[Satellite]

3 hours to fix a feature that is mostly worthless? And here I was on a roll with my new character I'm training and all.

I know man, me too.

Couldn't resist making a female char simply cause it's so easy to get a sxc look on them.

I think there's something we don't know about it. Something that requires them to hurry up. [spreadingstupidrumours]ring dupe!1[/spreadingstupidrumours]

If not, well, it's Nexon :3

Dupe itself is already such a devastating hack, that if Nexon America would be a good company they would (know how to) fix it ASAP.