Were you satisfied with the compensation?

[Locked]

Inspired by basil

Did you think the Nexon compensation was good for all the downtime we had?

For those who don't remember:

Dear Maplers,

Over the last few days MapleStory has experienced intermittent server instabilityies that hasve interrupted many players opportunities to play MapleStory. The cause of the issue was a result of malfunctions of certain server hardware. To identify problematic areas we had to keep the servers online despite the inconveniences our players endured, and for that we greatly apologize.

Because players lost items and mesos during the server instability, in addition to abusers trying to take advantage of the situation, MapleStory will be restored to a previous status point of 8PM Pacific on Tuesday, January 24. All items, experience and transaction gained between the restore point and before the maintenance will be overwritten. We found this to be the only method to rectify the influx of economy damaging goods.


As a thank you for your patience and loyalty we will be providing all players affected by the instability and the restore point the following items and events:
All NX spent between 8PM Pacific, January 24 to 3PM Pacific, January 27 will be returned.
Players who were logged in between 8PM Pacific, January 24 to 3PM Pacific, January 27 will receive 5,000 Maple Points.
48 hour Cash item extension on top of the 48 hour extension that was previously applied (total of 96 hours).
3x EXP and Drop starting from the end of the maintenance today to the end of the day Friday, February 3. The event will run during all hours of the event days.
The Evolving Ring III event will be extended to February 6.
These following items will be available for one character on your account if the character was created before 8PM, January 24, so make space and choose which character wisely!
10 free AP points
1 Storm Growth Potion. This item instantly raises your character one level.
4 free slots in each section of your item inventory
1 Hyper Teleport Rock (7 Days)
1 Premium Cash Shop Surprise

[Zelkova]

Best compensation ever.

[LiquidSwing]

Yes.

[SaptaZapta]

Two things bothered me about this compensation

1) Rings. Nexon rolled back 3 days, and the only compensation for people who fought the instability to actually level their rings on those days was an extension... so they could waste more hours on those rings.
I believe they should have given everyone 3 free ring upgrade potions.

2) Storm Growth Potions. Those are wonderful, except it turned out you can't use them on the same char that used such a potion previously (from Hot Times). That was mean and unnecessary, although I'm sure Nexon didn't even know about that feature of the item. It's probably there to prevent "abuse", but seriously, if this is the char I was trying to train while all the crashing was going on, the char who probably lost more than one level from the rollback, the least you can do is give me that one free level.
It's true that all the 3x more than made up for whatever training was lost, but still. If you're giving out a free level, make sure it works.

Other than that, yeah, very generous compensation.
And most importantly, they did stabilize the servers, at least for a while. I wonder whether whatever's plaguing Scania, Bera, and Broa right now is related to those "hardware malfunctions."

[LiquidSwing]

Two things bothered me about this compensation

1) Rings. Nexon rolled back 3 days, and the only compensation for people who fought the instability to actually level their rings on those days was an extension... so they could waste more hours on those rings.
I believe they should have given everyone 3 free ring upgrade potions.

2) Storm Growth Potions. Those are wonderful, except it turned out you can't use them on the same char that used such a potion previously (from Hot Times). That was mean and unnecessary, although I'm sure Nexon didn't even know about that feature of the item. It's probably there to prevent "abuse", but seriously, if this is the char I was trying to train while all the crashing was going on, the char who probably lost more than one level from the rollback, the least you can do is give me that one free level.
It's true that all the 3x more than made up for whatever training was lost, but still. If you're giving out a free level, make sure it works.

Other than that, yeah, very generous compensation.
And most importantly, they did stabilize the servers, at least for a while. I wonder whether whatever's plaguing Scania, Bera, and Broa right now is related to those "hardware malfunctions."

The bolded part is false. I've gotten 3 Storm Growth potions on my Dark Knight, 2 from the merc/demon slayer hot times and the compensation. I successfully used all three with no hiccups.

[TrueBlitz]

My Storm Growth potion doesn't work. On both accounts. "You can only use this once".

....

But still the rest are alright. I just wish this mess didn't happened during the ring event. Good thing it started after my exams were finished, or IDK what I would feel right now.

[byakugan]

For the instability? Yes. It was more than compensated.

[Icho]

Considering all of their games were down and Mabigoni was down for a longer period (hackings out the wazoo before this), and none of the others got this good of a compensation... I feel like they finally realized that maplestory is their money maker and that they need to treat us better. So yes, they did a wonderful job...this time

[Sarah]

2) Storm Growth Potions. Those are wonderful, except it turned out you can't use them on the same char that used such a potion previously (from Hot Times). That was mean and unnecessary, although I'm sure Nexon didn't even know about that feature of the item. It's probably there to prevent "abuse", but seriously, if this is the char I was trying to train while all the crashing was going on, the char who probably lost more than one level from the rollback, the least you can do is give me that one free level.
It's true that all the 3x more than made up for whatever training was lost, but still. If you're giving out a free level, make sure it works.

??

I've used every single one ever given out on my IL and they always work.

[maplefreak26]

Can someone tell me if it would be a good idea to use my Storm Growth Potion now? Or tomorrow?

Yes. I am satisfied. Best compensation, probably once in a life time one as well.

[Icho]

??

I've used every single one ever given out on my IL and they always work.

I think he's referring to the ones handed out in the Scania compensation hot time..unless his didnt work from the original one..but after the compensation it said this message after you double clicked it "this can only be used once on this character" or something along those lines, and then it disappeared..but the 3x made up for it so..

[Blades4hire]

If you used one potion or more potion before arkrarium patch, then used compensation and no other ones, it worked.
If you try to use more than one potion after arkrarium patch(by glitching expiry date from old one), the 2nd one disappeared.

[¬Rob]

If you used one potion or more potion before arkrarium patch, then used compensation and no other ones, it worked.
If you try to use more than one potion after arkrarium patch(by glitching expiry date from old one), the 2nd one disappeared.

Doesn't explain my one disappearing though. I only had the one from this compensation.

[Jon]

Considering I mostly only lost ring hours, it was great compensation.

[Raul]

Doesn't explain my one disappearing though. I only had the one from this compensation.

[¬Rob]

Those bastards.

[MuscleWizard]

considering as how during the affected week, I only logged in once or twice to mess around via stalking some of my friends, I'd say this compensation was more than satisfactory.

[Retalion]

Yes, the compensation is better than anything we've ever gotten, but as I've said before, I think the best compensation is a fix to the problem. For the downtime we HAD, it was fair. However, the fact that the game is still crashing, and the fact that we don't know how much longer it'll crash...then I'm not going to have a hard time saying I'm satisfied. These things are nice, but ultimately, I want the game stable, something that they have failed to provide recently. What's the point of my compensation (free hyper rock, free ap, storm growth potion, 3x drop/exp) if I can't get on to use and enjoy it?

[Stereo]

I'd like to be able to stay logged in, and them to stop people duping every couple days.

So no.

Care less about the items they gave us, I guess it's nice but it doesn't make the game any better to play.

[Green4Ever]

I gained 40k maple points just for logging in my mules right before the servers went down. That alone made me content. The 3x, inventory expansions, and free AP resets were just a bonus. Hyper Rock was nice too but I can do without.