2009-12-02, 07:58 PM
Catarang Wrote:I do think they need to up their game a little, but NOT busting Nexon's balls doesn't exactly mean 'coddling'.Sure, they make mistakes all the time, and I'm not going to say they're the best and all that crap like you SAY, but they're trying to fix something, and all they get is flack? Why don't they just not do anything so you can feel better about peaching about them? They never win any way with this according to you.
They should have caught on sooner, but I don't think they expected hackers to put java programs into avatars and pictures.
Making excuses for them every time they do something wrong and people peach (there is inevitably at least one person in every topic going AWE GUYS, GIVE 'EM A BREAK. COME ON, JUST GIVE 'EM THE BENEFIT OF THE DOUBT (re: carpediem in the 2x drop topic)) is coddling. I've said it before but apparently it needs to be said again; expectations are built on precedents and Nexon has one of the shadiest histories of any company I've ever seen.
"They're trying to fix something," that's great, but why weren't avatars disabled when they found the initial problem with images? That seems like a pretty logical leap. And it all comes back to the bigger problem of their website being about as dependable as my-pal-the-crack-fiend. There are plenty of secure and constantly updated pre-built boards out there that they should be using rather than this stick-and-mud fort that they threw together.
You seem to have this idea that I'm just craving for Nexon to fail so I can jump all over them but the truth is that I just call 'em like I see 'em. When Nexon does something right, I give them credit, but overwhelmingly the feedback is negative, and do you know why? Because they're never very dependable, and very rarely accountable. The steps they should be taking right now would be outlining what the issue was so everyone who browsed their forums can figure out if they were affected and offer compensation to anyone who was, because like-it-or-not, this is their fault. Almost any other company would do this, but I don't expect for a second that Nexon will and that is because they have never taken responsibility for anything.
You can pat their backs for a job well done all you want, but there are a handful of expiring outfits, hundreds of lost items and thousands in unaccounted for NX, that prove they're not doing all that they should be.