So i found a worst customer service than nexon's customer service

Ahahahaha.

In french there is a word that expresses exactly what the customer support said:
"Désolé"

ahahaha. poor fridge.

Uhhh, this thread makes no sense.

If the fridge isn't working and is leaking out onto the floor, why call Sears? Chances are very high they didn't make the fridge and they won't be able to help you. Gotta call the manufacturer so you can send in for a replacement.

Oh wait, they didn't even tell you that. Never mind.

Their answer was, in a nutshell, "too bad".

Their answer was, in a nutshell, "too bad".

Nope, it was "cool story bro".

I'd say Nexon is pretty much on the same level. But at least Sears don't take months to reply :/

I'd say Nexon is pretty much on the same level. But at least Sears don't take months to reply :/

This. At least Sears has a live representative, even if they are all talking to you from some far off country.