2012-09-03, 09:07 PM
Fumni Wrote:I don't know if it's been pointed out, but Nexon outsourced their customer service to Virginia based Parature. The wiki link, in case their main website is tl;dr
No they haven't. That's a service that Nexon has been using for a few years ever since they replaced/upgraded their support system. The people answering tickets are the same people working in NxA.

