2012-08-29, 05:56 PM
This is partially the reason I started playing KMS.
I was tired of waiting MONTHS, occasionally YEARS for a reply to a ticket that more often than not wasn't even a human. Recently I was banned in KMS and while I was not unbanned by my ticket, I did receive a response that did not seem to be computer generated according to my korean friends. As if them putting actual effort into a response wasn't enough, I received the response in 15 minutes after submitting my ticket.
I was tired of waiting MONTHS, occasionally YEARS for a reply to a ticket that more often than not wasn't even a human. Recently I was banned in KMS and while I was not unbanned by my ticket, I did receive a response that did not seem to be computer generated according to my korean friends. As if them putting actual effort into a response wasn't enough, I received the response in 15 minutes after submitting my ticket.