2012-07-06, 01:41 AM
MrFry Wrote:Well not reopened, I closed my original ticket from February 5th, opened a new ticket referring to that closed ticket with the number and all. Both have not even been acknowledged with a work in progress notice just open. While the other account received a closure within a week.
It probably would have been better to leave the first ticket open, and refer to it in a new ticket. Thats what I did and got a quick response.

