Ticketing system no longer automated

Have you tried making a second account, taking items from you character onto another character on a different account, waiting, like, a week, and sending a ticket?

That's gonna be risky. What if Nexon was able to track your items to that second account, take out the stolen items, use Donald to give them back to your main account, and ban the second account? There's probably no MP compensation, just prompting for you to be more secure next time.