Ticketing system no longer automated

Funny, I wasn't. They didn't step up their game, you're trying to spread a fallacy based on the fact they are tired of getting complaints and giving away something to get us off their back.

500k maple points doesn't change anything but incentive to play a game and invest in more miracle cube's, it's honestly a trap, not good will. Their player cap has hit so low they had to do something to keep everyone from quiting. You guy's are just being bought out honestly.

I play regardless of getting hacked.
And no, responding to tickets in this manner is definitely a massive leap up. Not a step.

I submitted a ticket almost immediately after the crash happened, stating everything I lost in it, as well as the time and date. So there is that, at least.

You will get something, whether it be 5k or 50k.
If it happened, I honestly believe they'll know.