2011-10-15, 01:35 PM
Not any package can probably include items with already-specified unique potential (which I doubt they'd give out anyways), so probably many people won't even have 1/10 of their old items' value compensated.
I consider it not fair to those poor innocent people who had their accounts compromised, and I think that they should implement an item tracking feature to be able to give back the EXACT stolen items to the right owners, removing them from the hands of whoever got them. Sure, it wouldn't be fair to those who bought them from the hackers without knowing they were from hacked accounts, but it's the only solution I can think of right now. Tracking every transaction would probably be even better, so that people who bought them would get their money back, but it'd probably be a too long process, and probably exploitable.
The best one would obviously be better security overall, but we know that's not going to happen. Not anytime soon, at least, if things keep going like this.
That said, it's really a shame that they decided to give out an automated answer to everyone who was hacked, including those who opened a ticket almost over 1 year ago, without considering each single case carefully. It'd be very long and painful, but players would probably be much happier than by receiving a package based on your job, class and level, unless it includes stacks of GM scrolls for several equips.
I still wonder what's the point of listing ALL your most important lost items with their stats etc. when all they plan to do is giving out a package which will be the same for everyone and only based on the above-mentioned things.
I consider it not fair to those poor innocent people who had their accounts compromised, and I think that they should implement an item tracking feature to be able to give back the EXACT stolen items to the right owners, removing them from the hands of whoever got them. Sure, it wouldn't be fair to those who bought them from the hackers without knowing they were from hacked accounts, but it's the only solution I can think of right now. Tracking every transaction would probably be even better, so that people who bought them would get their money back, but it'd probably be a too long process, and probably exploitable.
The best one would obviously be better security overall, but we know that's not going to happen. Not anytime soon, at least, if things keep going like this.
That said, it's really a shame that they decided to give out an automated answer to everyone who was hacked, including those who opened a ticket almost over 1 year ago, without considering each single case carefully. It'd be very long and painful, but players would probably be much happier than by receiving a package based on your job, class and level, unless it includes stacks of GM scrolls for several equips.
I still wonder what's the point of listing ALL your most important lost items with their stats etc. when all they plan to do is giving out a package which will be the same for everyone and only based on the above-mentioned things.