2011-09-12, 01:18 PM
Worthyness Wrote:If they ever appear to take their game seriously, it makes them look stupid because of their actions. This event for example: they recognized the user name availability, but instead of allowing you to change your ID, they thought "hey! Let's have them change their EMAILs instead! It doesn't matter if they can login using their ID OR their email! And then, we can have them keep their User ID, but only allow them to log in via email! That's so smart!" Yeah, too bad that eliminating the use of an ID makes it a shitton easier to hack you if they get your email address. If they get that, your account is as good as gone because LOL you can't log in via your user ID anymore LOLOLOLOL.
The really stupid thing is, they know this.
If you log a ticket as they asked, regarding the MTS issue, they will respond with a form letter basically saying, "Disabling your user ID and switching to use only e-mail is a bad idea. But if you really want to do it, add a comment to your ticket."
I added a comment saying, "I know that. That's why I want my ID changed, not disabled." To which I got this lovely response:
GM Cheezpuff Wrote:Greetings <firstname>,
A GM has requested additional information about your issue, which you may provide by viewing the ticket on the Customer Support website. Please see below for more details.
Thank you for taking the time to submit this ticket. I understand that you would like to be able to modify your account ID entirely instead of disabling your account ID.
Unfortunately, I will be unable to fulfill your request. Please understand though that we are always working on alternate methods that we can offer our players, however the method presented to you in the ticket is the only option that is currently available. If you still wish to proceed with the method presented to you, I will keep this ticket open and request that you set up your security questions and verify that you have access to your email before we can proceed with your account request.
I apologize for any inconvenience. Thank you for understanding.
Sincerely,
GM Cheezpuff
Nexon America, Inc.
Security Tip: Please do not give your password, PIN, or PIC number to anyone for any reason. Nexon representatives will NEVER ask you for your password, PIN, or PIC.
Pineappling incompetents.