2011-08-07 GMS Outage

Every company needs document it's written law. NEXON's ToS states they only have to do bare minimum. If you don't like then there's a simple solution:look the other way.

I did not deny that they aren't doing anything wrong.

As I said, they may be legally correct, but does that mean they have good customer service? You can do more than the bare minimum of your ToS. Companies maintain customer satisfaction by doing more than the bare minimum.

I am just pointing this out to the people who keep pulling out the ToS to tell players to not complain. No one is pursuing legal action against Nexon for having their servers down, so pulling out the ToS for customers dissatisfied about not being able to play is pointless.

Now do you understand what I am trying to get at?