Those Whose Items Mysteriously Disappeared

Nexon finally responded to my ticket that I sent 3 months ago about losing my Level 17 Evo Ring through the Storage glitch..

(Where if you log out instantly, item disappear forevers)

So I told them about the glitch.. and losing my ring 3 months ago..

And they gave me their classic response:

Thank you for reporting this issue. We are currently aware of this issue that players are having and are working to resolve this.
Please be patient while this is being investigated.
I recommend you keep an eye on the MapleStory website at http://maplestory.nexon.net/ for any updates or information.
Thank you for your understanding and support.

Sincerely,
GM Tekonos

Nexon America Inc.
If GM Tekonos could go anywhere, he would go to Pluto so that he could console it about not being a planet.
Security Tip: Please do not give your password, PIN, or PIC number to anyone for any reason. Nexon representatives will NEVER ask you for your password, PIN, or PIC.


Just give me my pineappling ring back
So to those who also lost items through this glitch, there's your answer.. check the website

You aren't going to get your ring back. That's their policy.

When I lost my STR Icarus cape during the last mass rollback, they told me just that.
They're under no obligation to restore your item or compensate you.
Fact is, unless it's a massive issue, they won't do anything about it.

I find it funny that for an automated message, GM Tekonos felt the need to put in one completely pointless piece of signature which detracts even more from the "professionalism" that Nexon upholds.

This.
In case it's not enough that they blow you off entirely, offering no assistance.
Seeing those moronic signatures just frustrates me more.
It's like trying calm a child whose fish died, but instead of leaving it at "there's nothing we can do; he's gone to a better place," they scream out "I LIKE MUNKEHS!" like a raving lunatic.

PS. "Automated response" is an abused term. More than likely, it's a template. That means that some low-level customer support worker saw it, decided that it wasn't something that would be further addressed, and closed it with the prewritten text.