2011-02-13, 10:32 AM
ChaosH Wrote:When the whole game crashes, I doubt that the fact you're logged on the website or not makes any difference. As soon you crash, you're disconnected from the game and therefore the database, messing up with any unsaved data you had there.
Maybe waiting 1~2min before changing characters after putting very important items on the storage could prevent the problem?
I've always assumed the opposite. That you should log off after taking something valuable out of storage or buying from a shop, because logging off forces a database save. However, maybe the problem is different this time, since it seems to involve losing things put into storage, not taken out.
The explanation I've seen in the past for items lost when removed from storage is that the storage database is updated when you close it, but the character database is only updated every x minutes, or when you log off, so if a mini-rollback occurs to just after you removed the item from storage, there will be no record of the item in either database, and it will be lost.