2011-02-07, 02:04 PM
Spoiler
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Nexon Wrote:Dear Maplers,
As announced previously (and as all of you are already aware of), we had issues
about Meso exploitation within the game last week.
Once again, we sincerely apologize for the inconveniences and confusions that
have arisen from this unfortunate incident, and would like to take this chance
to share with you the current situation and our future plans of measurement.
On Tuesday, February 1st 2011, we had blocked the in-game trade function for
all accounts that were suspected of having used one of the hack tools and/or of
having exploited Mesos in an abnormal manner, based on the (unreasonable) amount
of Mesos that each affected account was holding.
This action was inevitable in order to prevent the exploitation from further spreading,
and may have even affected legit players who were not involved in the mentioned misuse
of Mesos.
Therefore, we encourage all users who feel that they have been sanctioned wrongfully
to send us an Email of Inquiry(EOI) through our Customer Support until Sunday, February 13th 2011,
with the following information:
- Character Name (IGN)
- The name and price of the trade-item(s) that you have purchased between
January 29th and February 1st, 2011
- The name and price of the trade-item(s) that you have sold between
January 29th and February 1st, 2011
Based on the provided details, we will further investigate on each case and get back to
you with the final result as soon as possible, and all accounts that actually turn out to be
unconcerned will, of course, be compensated accordingly.
Detailed information about the compensation as well as about the measurement against
proven hackers will be announced through a separate notice on our website.
Plus, we know that many of you have suggested a roll-back as a method to even out the damage
that has been caused by the exploitation, and have weighed it as an option ourselves.
However, considering the amounts of EXP and items that you all have gained throughout
the days, we have decided against a roll-back as it may have eventually brought more
harm than good to your gameplay. However, should another Meso exploitation issue arise again
in the future (which we surely don't hope for and will do our best to prevent), we will
go through a roll-back IMMEDIATELY upon detection.
We are very sorry about the current situation and are sad that even legit players may be
suffering from this incident, but truly hope that you will agree with us that hacking of any
kind can never be tolerated and that firm actions must be taken against those who try
to harm the clean and healthy gameplay environment of MapleStory Europe.
Thank you for the great efforts and supports that you are putting into this issue by reporting and
suggesting through the forum and EOIs, and we promise to do our best to come up with a resolution
that is as fair and effective as possible.
-MapleStory Europe Staff-
LOLOLOL Nexon fails so hard, trying to give account there trade function back after they f'cked 'em