2010-11-08, 10:54 AM
Fiel Wrote:They don't need to verify it. There's still a right and wrong way to respond to them.
"i submitted a ticket and told them what the problem was. i said, "maplestory is running slow" and dey never fixd it i dunno why"
It's about proving to them that you know how to fill out a bug report and show them the kind of information that they're looking for. Do you really think they verify every single person who wants to be in Tespia? lol, they don't even take time to read through their tickets, and that's automated.
Hmm, maybe I should have included the text of the ticket I did submit (I went back and looked at my bug tickets still in their system, cause I'm fairly sure they just deleted all the older tickets)
I did explain how I found the bug though, and how I replicated it. And I mentioned that I sent them a ticket. Just didn't say what information was in the ticket :\

