2013-09-05, 03:05 AM
My ticket on this problem: (though I did submit a ticket two months ago, I closed that since my problem did go away for like a day then it came back and I was like deal with it. Then I decided to submit a new ticket recently).
Ticket description:
Gm response:
Now if 100 more people allows to have their account investigated so they can find a common ground between affected characters, I'm sure this will be fix.
Ticket description:
Quote:Recently I can no longer enter monster life on the character Rexaar2 (lv 204).
Upon attempting to enter monster life, maplestory will abruptly close and display the error.
error code : 38(Reached the end of the file)
On other characters, I can enter monster life normally. This error occurs on all computers that I log on and tried to enter monster life.
Gm response:
Quote:Hello,
Thank you for verifying your account information. In order to assist you with the issue you are having with your account, we will need to perform an account takeover. During this time we work on your account to find the problem and solution. Please be aware that if you agree to allow us to perform this action, you cannot log onto your account for 24 hours. Is it alright to perform the account takeover? Please respond on this ticket with a YES or NO.
Game Advocate Mosasho
Nexon America Inc.
Security Tip: Please do not give your password to anyone for any reason. Nexon representatives will NEVER ask you for your password.
Now if 100 more people allows to have their account investigated so they can find a common ground between affected characters, I'm sure this will be fix.