2013-08-12, 01:11 PM
IImaplers Wrote:Your issue should be simple enough to understand, yet they asked for more details and like you've said, it's still not on the known issues list. That's why I think they're still giving you the run-around; despite the ticket getting reopened.
You do realize that any general tech support question will be asked these questions, whether or not they understand it. Any.