2013-08-12, 12:09 PM
SaptaZapta Wrote:I have had numerous tickets closed before with the "I have forwarded this to the right department, keep an eye on the website" line. It has always meant "forget it". I've never seen Nexon take the initiative and reopen a closed ticket on their own. So I don't see why you think this is the same runaround they give everyone.
Your issue should be simple enough to understand, yet they asked for more details and like you've said, it's still not on the known issues list. That's why I think they're still giving you the run-around; despite the ticket getting reopened.