2012-10-03, 07:42 PM
Quote:Greetings,
Thank you for contacting us. We have confirmed the information you provided and have begun the unbanning process for your game account. In order to complete this process, you must change your password. To do this, please go to http://www.nexon.net. On the top of the webpage, you will see a boxes where you type in your Login Credentials. Please click on the ? next to the password box as shown below in red:
Description: cid:image005.png@01CC325D.A68C4660
Next you will see a pop up window that will ask you to input the email registered to the account:
Description: cid:image001.png@01CC325E.1B3AE160
Enter your email and click Reset my Password
A confirmation email will be sent to that email address. Please follow the directions in that email to complete the reinstatement process. Your account should now be fully accessible. We strongly urge you not to use the same password you previously had. If you encounter any problems or have any questions, please respond to this email and we will do our best to assist you. Thank you.
--Nexon America Billing Department