2012-09-24, 11:23 PM
KhainiWest Wrote:People like you annoy the hell out of me. Why have a customer service all together, should I be grateful of that? Should I be grateful that nexon admitted to their faults on a press release rather than ya know, warning the players when they were leaked? Should I be greatful they sent me all these empty apologies and mock me by giving me REVERSE equipment, note TIMELESS, F`ucking reverse, the giving me scrolls which have more than a 70% chance of f`ucking blowing up, when GM scrolls and 100% potential scrolls were not only regulated by common pieces of currency during that time?
No, nexon has the power to properly compensate and help players with little to no effort on their part. They spend more money, and lose it, spamming sorry's and giving away $1-$10's worth of compensation. This is an honest to god issue, not a petty complaint saying "oh well...you only gave me 1 billion dollars...I spent 10% of that and waited 2 years". Nope you know what happened? They told me my compensation package was adequite to me losing 40b mesos due to their company error, and that 500k NX was out of the question. Yet dipsh`it johny who lost maybe 20k nx, and a handful of equips replaced by doing f`ucking quests, get's 1m maple points and a pity party.
You want to try to justify that with "At least they tried?". Get the hell out, you want to talk about effort, how much effort does it take to not only read a goddamn ticket but put a line of code to give f`ucking maple points, nx points, mesos, items. Jesus christ it would take 15 minutes at most, if you are communicating with the player. It's been like this since they started, most tickets they answer aren't really answers they're "well, that's a shame, just be more careful" close it then threaten to remove ticketing priveledges if you prove persistance. Does that sound like help, or a wall. You have hackers trying to constantly steal, scam, regulate and control maplestory, and you have a company that either can't stop them, won't stop them, and constantly works in favor OF them. As a legitimate honest player, you're fighting the very company to keep your gaming experience alive. You don't find that retarded?
Yeah I dont understand people who defend Nexon's CS. They act like its actually decent or something.
Nexon's CS is fucking retarded. In my case I lost 600k in items or 55 bil at the time I was hacked. Nexon admitted it was their fault and my NX history clearly shows that the hacker MTSed my 400k of pure NX the day I was hacked. "we cant give you more than 25k Maplepoints" my ass. These assholes have no idea how hard it is to make that much money by being a legit player. *sigh*