2012-09-21, 06:23 PM
Patt Wrote:Wiping the slate clean was a great initiative, the first time. This has got to be the third or fourth time that Nexon American has had to use this as their solution. The history of this company only dictates that nothing will change and they'll continue to be a terrible company to deal with on all levels. You're right that some of those tickets (including mine) are irrelevant now or are attached to inactive accounts, but I can bet you that a large portion of those accounts would not be inactive today if Nexon had addressed the issues surrounding their game and support team in a timely and professional manner.
You're missing the part where Nexon got overhauled. I don't even recall any mention of them wiping tickets since then, with the only thing being that hacked accounts started getting compensation. This is the first time that they're actively purging tickets since the overhaul. (Feel free to correct me on this with proof.)
"Nothing will change" is bullpomegranate. Look at the past few months. If anything, I'd bet that the lack of major bugfixing can be attributed to the growing pile of tickets taking up more time.