2012-09-14, 05:14 PM
Ticket Response Wrote:Hello,
I understand that your account may have been compromised a while back. I'm sorry for the inconvenience this issue has caused you.
Unfortunately, we will not be able to assist you with this issue and ask that should any further incidents occur that you report them as soon as you are able. In the future we ask that you report these incidents within a 7 day span from when the incident occurred or as close to it as possible.
Please refer to our Security FAQs for further details on how to avoid putting your account at risk: http://maplestory.nexon.net/Support/Security.aspx
Sincerely,
GM Raykal
Nexon America Inc.
Security Tip: Please do not give your password, PIN, or PIC number to anyone for any reason. Nexon representatives will NEVER ask you for your password, PIN, or PIC.
k thx for taking three months to give me a copied response, you've definitely improved

