11/25 Downtime

We suffered multiple outages tonight and as near as we can tell it was due to ours host's being absolute morons.

After reporting the first outage, of the DB server, they came back 10 minutes after the problem went away with 'we cant find any thing wrong'.

Then the webserver went down and they came back with;

"Upon further checking, the container stopped working and it appears that it has been disabled unintentionally. We restarted the server it is now fine and working. "

I think it's seriously past time to begin looking for a new host.

I thought you just changed hosts a few months ago.

No, that was expanding to more than one server so we stopped running into a resource tug-of-war.
Both servers are still with the same host.

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Originally Posted by Eos

as near as we can tell it was due to ours host's being absolute morons.

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Is it ever not that?

http://www.patchwatcher.net/
oh seems that the DB of patchwatch went back~

I'm not sure if it's the result of this downtime, but some user avatars seem to be busted now. They bring up a 404 error if you try going to the direct link.

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Originally Posted by Rick

Is it ever not that?

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It could be something other than that, it just hasn't been yet.

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Originally Posted by SeeSaw

http://www.patchwatcher.net/
oh seems that the DB of patchwatch went back~

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That's impressive considering it doesn't have one... those are determined by files that get written out because they're static 99% of the time.
How it's possible for that far of a rollback is a disturbing mystery.

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Originally Posted by Link

I'm not sure if it's the result of this downtime, but some user avatars seem to be busted now. They bring up a 404 error if you try going to the direct link.

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You'd probably need to provide examples since the odds of me spontaneously going exactly where you've been looking are pretty slim.

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Originally Posted by Eos

You'd probably need to provide examples since the odds of me spontaneously going exactly where you've been looking are pretty slim.

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@Curtiss;
@Untradeable; are two that I see so far

Oh and ray it looks like. Experiment on him :f3:

They look pretty gone.

:f6: I didn't know my avatar was gone until @KhainiWest; mentioned my name. The odd thing is that I can still see @Untradeable;'s avatar just fine.

EDIT: @MapleCookie;'s avatar is broken for me.

http://i.imgur.com/CPYlU.png

That's because your browser's cached it.

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Originally Posted by Eos

That's because your browser's cached it.

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Has to be since I don't clear out my cache very often. Well, time to upload again.

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Originally Posted by Eos

That's because your browser's cached it.

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Doesn't work even clearing my cache several time

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Originally Posted by Ninjaman43

Doesn't work even clearing my cache several time

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So you're clearing your cache in an attempt to not see their avatars, or are you misunderstanding the discussion here and thinking that clearing your cache will bring back the ones that got lost?

Yeah, my avatar is : gone, should I reupload or am I now the subject of science? :f3:

and @zantgx; @Flonne; @Derosis; @Nion;

You'll need to reupload. Your previous one is still out there somehow but everyone who was hit lost current versions.
We actually lost a few entire php files too, but those are easier (and more important) to restore than the images.

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Originally Posted by Five Second Pose

Yeah, my avatar is : gone, should I reupload or am I now the subject of science? :f3:

and @zantgx; @Flonne; @Derosis; @Nion;

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I know that both you and Dj have changed their avatars recently, so that might be the missing link.

Argh, the one time I forget to save a copy...
Guess I'll have to find the original image and remake it.

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Originally Posted by Zelkova

I know that both you and Dj have changed their avatars recently, so that might be the missing link.

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I had changed mine recently as well, within a month or so.

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Originally Posted by Flonne

Argh, the one time I forget to save a copy...
Guess I'll have to find the original image and remake it.



I had changed mine recently as well, within a month or so.

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Well I might as well save mine just in case something goes wrong.
I guess we can take this issue as a reminder to keep a backup.

New host please @Eos;.

@Zelkova;

I'm sad, but this one is just as good.

Confirming that nexon's finally deleting old clients/patches from their server. That's why patchwatcher isn't showing any of the older entries.
File not found for all the old client versions. Got the links by browsing various pomegranatety private server sites. :v

Another step in the right direction?
Making it harder for people to get the clients required to access illicit servers is a pretty bold move on nexon's part.

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Originally Posted by MuscleWizard

Confirming that nexon's finally deleting old clients/patches from their server. That's why patchwatcher isn't showing any of the older entries.
File not found for all the old client versions. Got the links by browsing various pomegranatety private server sites. :v

Another step in the right direction?
Making it harder for people to get the clients required to access illicit servers is a pretty bold move on nexon's part.

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Not exactly :/

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Originally Posted by Five Second Pose

Not exactly :/

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However, notice how certain versions are missing.
No v83, or v111, which are two of the most common versions out there.

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Originally Posted by MuscleWizard

That's why patchwatcher isn't showing any of the older entries.

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Or the fact patchwatcher only shows the 5 most recent.

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Originally Posted by Eos

Or the fact patchwatcher only shows the 5 most recent.

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okay fine you win this round :v
just wanted to point out that the commonly used clients for illicit servers got taken down, because i thought it was pretty neat >:

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Originally Posted by Five Second Pose

Not exactly :/

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This is the Mabinogi FTP correct?

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Originally Posted by Nomad9375

This is the Mabinogi FTP correct?

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mapleglobal.com used to be GMS's domain a long while back. I'm surprised that they use it for anything anymore... I guess its just storage to them now.

another peoblem found, either the webside of patchwatcher or southperry cannot automatically save your chance of patches or your website account:ohno:

I have barely an idea what you just tried to say but I think in both cases you've blocked cookies.

It looks like we may have rolled back as far as 10/27.

Most of November's logs disappeared. I'm not entirely certain the host didn't accidentally delete the webserver and restore it from backup and lie about what happened.

Was last nights downtime a host issue or something on my end? I wasnt able to access SP for 7 hours and it was still down when I went to bed.

Had to be on your end, we were definitely up.

Might've been a DNS issue, since I had to revert it to previous settings yesterday.

Was down for me from just after the SP account posted the perma bans notice on Twitter, was down for at least 7 hours from then if that is of help.

There was some notice about the site being down and that there was no cached version available.

That notice would mean you were still hitting cloudflare instead of us.

I was, what would cause me to do that? If it happens again is it something I can fix on my end?

nbtstat -RR maybe. But odds are your ISP was to blame and if they don't update their DNS records clearing your own is just going to rerequest the wrong ones from them.

You could always use one of the google public DNS as a fallback but seems overkill.

I had this issue as well. Probably doesn't change your hypothesis, but just letting you know.

Was having a similar issue earlier while trying to view the site from my cell. Page only loaded with a banner saying,

"Please bear with us while we settle in" or something to that effect. I forget the exact verbage. I'm aware this is probably in no way helpful, but yeah.

It was already covered on twitter, IRC and in the notes on the page if you went to the full website (www.southperry.net not just southperry.net)

Got the same message as yesterday but this time I tried clearing my cache and I could access SP again.

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Originally Posted by Chameleonic

Got the same message as yesterday but this time I tried clearing my cache and I could access SP again.

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I had a wierd banner for the past two hours saying the host (or something to that degree) was down.

After clearing my cookies I was able to access SP again.

I think firefox is playing up. Even after clearing my cache SP was still unreachable. If I close firefox and restart it it seems to fix it. Weird.