Selected Questions for the Maple Team Interview

Hello all,

Originally I had planned to wait until the interview was conducted to announce the questions that were chosen to be asked in the upcoming interview with the Maple Team. However, since things are taking longer than originally planned, to tide you all over and as a gesture of good faith, here are the ten chosen questions that we have submitted to Nexon.


1. What was the inspiration behind Jett and will we be seeing more exclusive content in the near future? MishMihile of Mardia

2. What inspired the destruction of Masteria during the Alien Invasion and will we be seeing a "revamp" of Masteria? If so, what can we expect? Loose of Windia

3. Will we ever see the return of a new and improved Sharenian Guild Quest? Spadow of Culverin

4. Are there plans to expand the Cash Trading Feature to allow users to trade all cash shop items like in other MapleStory versions in the future? SwordStaker of Scania

5. The average wait time for a customer service ticket can take anywhere from a few weeks to several months or longer. There has been an increased response to tickets for users who have been hacked over the past few weeks. Is this the result of more customer service representatives and does Nexon intend to continue beefing up their online customer service and possibly opening a telephone support line? ClawofBeta

6. Is the North American version of MapleStory still called 'MapleGlobal' or 'GMS' as many users still refer to it as or has it assumed another name? Was the original plan for MapleGlobal to be a 'global version' as the name implies, or just strictly North American? Do you feel that the different versions of MapleStory have spread the playerbase too thin? Revengesader of Scania

7. The exclusive cash shop inventories present in many different classes are unpopular among many maplers. Are there any plans for a universal/shared cash shop inventory or storage system? xSarina of Broa

8. Our monthly Nexon Approval Rating poll in May showed that 57% of Maple-News readers disapprove of how MapleStory being run by Nexon. What are you doing as a company to improve your relationship with customers? Will we be seeing more transparency and interaction in the future with players and fan sites? ManaSpiral of El Nido

9. When the Cash Shop was implemented in October 2005, a promise was made to the community that users who chose to purchase NX Cash would never be given an unfair advantage over those who did not, a promise that many maplers feel has been broken. Knowing this, would Nexon consider leveling the playing field by re-evaluating Cash Shop items like miracle cubes and the unfair advantages many other cash items give players as well as other features like the potential item system? KhainiWest of Khaini and MrChefBandit of Bera

10. It is extremely easy to obtain large amounts of mesos for only a few dollars through meso websites that are often seen advertising in the Free Market in every world. That along with the increased amount of duped or glitched items obtained by hackers have made it difficult for the average 'legit' mapler to compete. What is Nexon doing to make legitimacy a more attractive option for maplers new and old so that they don't feel the need to hack or use illegal means to obtain mesos, items, and NX cash to play the game enjoyably and competitively? Iweenana of Demethos

Some good questions in there, especially 9 and 10.

Will be looking out for when nexon actually get back to y'all.

inb4:
1. no.
2. no.
3. no.
4. no.
5. no.
6. NaMS
7. no.
8. no.
9. no.
10. no.
I think these were really nice questions.

Aww the most important question, about Ban appeals, didnt make it. :f4:

MissMihile*.

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Originally Posted by Savage

Stuff

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1. Whatever it is I hope they never do anything like it again

3. LF>gpq back that is like dojo but with gp reward as well, actually not that I think about it, since every class now has fj/max speed and other things nothing in common and there is no "unique-ness" to a class old PQ's lose their sense of accomplishment but w/e different subject

6. Back when maplestory.com took you to a page with all the localizations of maple GMS was Global, but b4 it was taken down GMS was renamed North American

9. I didn't know you couldn't buy cubed gear in the FM with mesos

10. If nobody used atk vss/other common duped gear. Nexon could do a clean swipe of every acct with them and fully punish the dupers, but since it is so common that you are looked down if you choose to not use them, the dupers get away scot-free.

The sad thing is that they can choose not to answer questions that are asked. Hopefully we won't see it happen. :f4:

Question 9 is formulated in such a way that it will never be answered. Is there really any point throwing it in their face what they said 7 years ago as if it would make the feel ashamed or something? Better to just specify why the potential system is so unfair and ask if they have any thoughts about it and/or would consider nerfing it. As for the rest of the CS advantages, they are irrelevant because they lack even 10% of the impact of the potential system and must be there to keep the game floating.

Very nice questions...beats the ones I suggested by a total long-shot.
Though, asking #9 yes, is a little late...by roughly 3/4ths of a decade...but I didn't knew Maple News had a monthly rating poll thing going on...even if I do read that site every few days.
I wonder how nexon is going to weasel their way out of these questions.

These are really good questions overall. Question 9 seems like something they make choose to not answer though.

I am interested in #'s 4, 9, and 10. Hopefully they give us actual thoughtful answers.

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Originally Posted by Savage

That along with the increased amount of duped or glitched items obtained by hackers have made it difficult for the average 'legit' mapler to compete. What is Nexon doing to make legitimacy a more attractive option for maplers new and old so that they don't feel the need to hack or use illegal means to obtain mesos, items, and NX cash to play the game enjoyably and competitively? Iweenana of Demethos

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You don't need vast amounts of funds to deal decent damage in this game.

However new players (or the majority for that matter) being able to compete with hackers/exploited gear is pretty much impossible when playing the game normally.

Especially now that they removed the sources for gm scrolls, protects, and duping.

They're going to dodge the important questions I'm sure, and nobody else should honestly expect answers to them.

Eh, if they answer 9 at all, it will be something like, "We needed more money in order to add all the awesome content we wanted for Maple, and improve the hardware for your playing experience, so we made the difficult decision to add some functional items to the Cash Shop, while still making sure to make all content available freely."

More likely we won't get any meaningful answers to anything. If the interview even happens. But good luck.

INB4 Someone at Nexon staff read this thread and they deliberately "postpone" the interview.
>implying someone at Nexon cares about these sites.

Pretty interesting questions. :O
I'd just love to see their answer about the "inspiration" for Jett, like if there was any needed for a mere carbon copy with such a poor storyline, and job advancement maps that resemble the ones made for Private Server stuff, placing random map themes with even more random monsters inside.

Did they ever answer these questions? I don't exactly know where i'm supposed to go to see if they answered. And i guess i don't know when, or where i'm supposed to find it

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Originally Posted by Bomber

Did they ever answer these questions? I don't exactly know where i'm supposed to go to see if they answered. And i guess i don't know when, or where i'm supposed to find it

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I've sent the questions to Nexon and am currently dealing with various roadblocks. As of now, I am expecting the answers to the questions (I was told to expect them at the end of last week, which obviously as you can see did not happen) and once that is done I will link everyone to the post on Maple-News.

Savage

Expecting the question 1 and 2 being completely answered, and 9 and 10 totally ignored.

All I care about is #4

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Originally Posted by Chameleonic

Aww the most important question, about Ban appeals, didnt make it. :f4:

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This one post makes me realize how much we actually did need to implement the pomegranates.

OT:
Mostly good questions, doubt meaningful answers will be given if any are.

Aww, the questions about if they had plans to increase max character slots wasn't chosen.

I doubt 9 & 10 will get actual answers.

IMO question 7 will probably have the obvious answer. Nexon didn't like it when players could transfer nx clothes onto their pirates(being the first new job) and probably because of that, Nexon decided to separate cash shops from characters, to increase possible profit as nothing can be shared to new jobs, forcing the player to either charge more or don't charge at all. Only interested in 3 and 4.

Should these ever get answers, we will be getting PR'd. Meaning, they will be very politically correct, which is useless to us. This is not a company that has ever shown initiative to be transparent with its playerbase, I don't think this will change at all. It has gotten a tad better at the BASIC level (ex. day-to-day operations), but in terms of the high-arching questions such as the ones you've chosen, you shouldn't expect any proper answers.

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Originally Posted by Leaves

Should these ever get answers, we will be getting PR'd. Meaning, they will be very politically correct, which is useless to us. This is not a company that has ever shown initiative to be transparent with its playerbase, I don't think this will change at all. It has gotten a tad better at the BASIC level (ex. day-to-day operations), but in terms of the high-arching questions such as the ones you've chosen, you shouldn't expect any proper answers.

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Sad to say, but you are probably right.

Just to everyone who submitted a question and has commented in this thread: We had a limited amount of questions so we did the best we could to take into account the highest voted questions (I believe 9/10 if not all of them were all questions that received the highest votes, with some slight editing on our part of course). I know everyone is skeptical- and so very, very rightly so.

Whether or not these honest and direct questions receive honest and direct answers is not the entire point of this interview. Yes, in a perfect world we would love for Nexon to be candid with us but that probably will not happen. I think it is important that these questions be asked...that someone at least has the balls in the MapleStory community to ask these questions and to at least give all of you guys who really care about the game a chance to feel like some of the issues with the game are being acknowledged or at the very least brought up directly to Nexon.

I'm a honest guy and anyone who has read Maple-News over the past five years or knows me knows that. I've tried to remain pretty transparent with you all about this whole process and I am hoping that Nexon sees that these questions are not attacks and that by answering them honestly they will not be hurting their business but rather acknowledging that they do care about the future of this game and its community. Do I expect that to happen? The pessimist in me says no. The smart thing would've been to throw softball questions just like Basil Market or any other fan site who would be given this opportunity and I can tell you Im already paying for it. But, I wasn't about to do that and neither were any of you here at Southperry.

I hope we all get the answers we're looking for.

Thanks for everyone's participation and thanks to Eos for making this happen.

These are some great questions. I bet Nexon was expecting questions like: "cake or pie?" and then got hit hard with reality. Nice choices.

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Originally Posted by You

9. When the Cash Shop was implemented in October 2005, a promise was made to the community that users who chose to purchase NX Cash would never be given an unfair advantage over those who did not, a promise that many maplers feel has been broken. Knowing this, would Nexon consider leveling the playing field by re-evaluating Cash Shop items like miracle cubes and the unfair advantages many other cash items give players as well as other features like the potential item system? KhainiWest of Khaini and MrChefBandit of Bera

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Ugh the first sentence just ruined any chance of that questioned being answered. It's common knowledge that even though wizet and nexon are a single entity, their ToS were vastly different. Just simply asking if Cash shop items giving in game advantages, such as miracle cubes, would be re-considered because of the large gap they make, would have been perfect.

I don't think they'll answer the questions and just ignore the email seeing the questions they got.

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Originally Posted by maplefreak26

I don't think they'll answer the questions and just ignore the email seeing the questions they got.

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I am waiting for the questions and have spoken with Nexon's PR rep. It is in progress.

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Originally Posted by KhainiWest

[/I]Ugh the first sentence just ruined any chance of that questioned being answered. It's common knowledge that even though wizet and nexon are a single entity, their ToS were vastly different. Just simply asking if Cash shop items giving in game advantages, such as miracle cubes, would be re-considered because of the large gap they make, would have been perfect.

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The question has absolutely nothing to do with the ToS. There was never anything written in the ToS that the game would remain free to play so I don't quite see the point in your post. Nothing wrong in my mind with stating the facts and past promises made and broken.

Bottom line is: you guys can't have it both ways. Everyone wanted a hard-hitting interview and that was what was submitted. If you want a puff-piece then go check out Basil Market. We made judgment calls to the best of our ability and tried to incorporate 90% of the original questions that were submitted while doing our best to squeeze in as much as humanly possible in the limited amount of questions we were allowed to ask. If anyone takes issue with this interview or the questions submitted then you can go and complain to Nexon.

I hope we will see what the ultimate result of this interview is soon and I stand by the questions we submitted whatever the outcome.

Yay I got chosen! :f2: I'm interested in 2 in all honesty.

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Originally Posted by Savage

Bottom line is: you guys can't have it both ways. Everyone wanted a hard-hitting interview and that was what was submitted. If you want a puff-piece then go check out Basil Market. We made judgment calls to the best of our ability and tried to incorporate 90% of the original questions that were submitted while doing our best to squeeze in as much as humanly possible in the limited amount of questions we were allowed to ask. If anyone takes issue with this interview or the questions submitted then you can go and complain to Nexon.

I hope we will see what the ultimate result of this interview is soon and I stand by the questions we submitted whatever the outcome.

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Originally Posted by you

When the Cash Shop was implemented in October 2005, a promise was made to the community that users who chose to purchase NX Cash

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They're going to hear that and disregard the question entirely, that's what was my inquiry. You should have made it a clear cut "Are you going to ever reevaluate the miracle cubes, as the difference of power from the nx benefit has an unreasonable gap that can measure to 100x more than an average player."

None the less I don't see most of these questions being answered because I don't think they have the answers.

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Originally Posted by KhainiWest

They're going to hear that and disregard the question entirely, that's what was my inquiry. You should have made it a clear cut "Are you going to ever reevaluate the miracle cubes, as the difference of power from the nx benefit has an unreasonable gap that can measure to 100x more than an average player."

None the less I don't see most of these questions being answered because I don't think they have the answers.

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I respectfully disagree with you. I'm sorry you feel so pessimistic about this whole thing.

UPDATE!

We will be receiving the answers to our interview questions very soon. I have spoken with Nexon's PR Rep and she apologized saying that the Maple Team has been swamped with all the updates this past month and will get us the interview back as soon as possible.

Savage

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Originally Posted by Savage

UPDATE!

We will be receiving the answers to our interview questions very soon. I have spoken with Nexon's PR Rep and she apologized saying that the Maple Team has been swamped with all the updates this past month and will get us the interview back as soon as possible.

Savage

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5 days later...:f4:

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Originally Posted by Bomber

5 days later...:f4:

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Should know by now that the word soon can mean months for them. Adding the word "very" to it just means that it cuts off maybe a few weeks.

Given the delay on the answers, it's fairly obvious that the answers, assuming they are all answered, will be fairly PR as said before and not mean much of anything for us. Though I will be more than glad to be completely wrong about that. I love the questions.

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Originally Posted by FoolsLove

Should know by now that the word soon can mean months for them. Adding the word "very" to it just means that it cuts off maybe a few weeks.

Given the delay on the answers, it's fairly obvious that the answers, assuming they are all answered, will be fairly PR as said before and not mean much of anything for us. Though I will be more than glad to be completely wrong about that. I love the questions.

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I know it'll take a while, but i can be sad, can't I?

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Originally Posted by Bomber

5 days later...:f4:

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I spoke with Nexon's PR rep Monday and she just now dropped off the questions with the Maple Team and we should be getting them momentarily. Whether that's by Friday (I hope) or next week I don't know. Let's hope before September.

As an apology for the extreme delay, we are getting some 'MapleStory swag' to giveaway from Maple-News.com courtesy of Nexon America so stay tuned for some events in the coming weeks!

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Originally Posted by Savage

she just now dropped off the questions with the Maple Team

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Great, because I was waiting for retirement to hit.