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+--- Thread: Lol, NEXON refunded me. (/showthread.php?tid=1837)
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Lol, NEXON refunded me. - Tamekii - 2008-08-02
I dont hate Nexon America,only when they fail D:!
-Uses Pierce and hits 140k-
-D/C and ends my post-
Lol, NEXON refunded me. - Corn - 2008-08-02
Tamekii Wrote:I dont hate Nexon America,only when they fail D:!
-Uses Pierce and hits 140k-
-D/C and ends my post-
Didn't they raise the cap to 150k... O_o?
Lol, NEXON refunded me. - Tamekii - 2008-08-02
ClawofBeta Wrote:Didn't they raise the cap to 150k... O_o?
IDK,Since im not a marksman D:
Lol, NEXON refunded me. - Manda - 2008-08-02
My sister got refunded too after a world transfer ticket gone wrong, but that happened back in January and she was refunded early last week. <_<; It's a long time to wait but... miracles do happen I guess.
Lol, NEXON refunded me. - Derimed - 2008-08-02
Combattente:
It's wonderful that you got refunded, but please do not assume that Nexon refunding you in this one instance means they are anywhere near as quick to refund other people in other instances. In fact, most people who lose money in Maple do it because Nexon is incompetent.
A large site I go on is coded so each trade and gift can be traced by the top tier moderators. If you are hacked or scammed on that site, the moderators will use their tools to adjudicate the situation, (that is, determine whether you've been hacked or scammed,) track your items to the accounts where they've been placed, return them to you, and permanently ban the person who scammed or hacked you. However, Nexon has not coded their trades in this manner, and does not compensate the victims of hackings or scammings. They claim this is because they have no way to tell that you did not give the items of your own free will. In reality, they could easily code their trades so they're titled, ("I am trading my C. Ilbies for 110 mil," for example,) and so the trades are tracked, (Nexon knows who got the C. Ilbi, and who got the 110 mil.) Honestly, if your 40 luk katinas and 12 C. Ilbies are "traded" to another person one day for nothing, (hacking,) or if you traded your Crystal Ilbies to another person for 12 million in FM (scamming,) and you contact Nexon, it's safe to say a hacking or scamming has occured. People losing money from such activity do not lose 10 dollars, they can lose more like 600 or 800. Nexon does not code against hacking and scamming simply because they don't give a pomegranate about their players and because they feel that hacking and scamming do not sufficiently cut into their profits for them to program code against these things.
Lol, NEXON refunded me. - ItzTaylor - 2008-08-04
Same thing happened to me, they still haven't done anything.
They just ask me where I purchased it. Thanks Nexon.
Lol, NEXON refunded me. - Bobburt444 - 2008-08-04
That's pretty cool, actually. I never would expect Nexon to give a refund no matter what. But now I know they do for certain reasons. Huzzah for improving customer support
Lol, NEXON refunded me. - Derimed - 2008-08-04
Flowsion Wrote:Are you crazy Quantact? I can't even start to imagine the ENORMOUS amount of resouces that would take to track every single players trades.
They basically have an electronic trade trail going for each person. You can see your own trades, and so can the top-tier mod. They can't check every trade, but if someone makes a report and claims that you hacked me on 2nd Aug 2008, the relevant trades will be checked, and the items will be tracked to where they have been placed. Unless a report is filed and a mod's attention is pointed to a particular player as a scammer or hacker, his trades will never be checked.
I am not making this up. It's what they actually do on that site... along with a lot of other stuff. They ahve a better GM system than Nexon, simply because there's more of a staff and they're more easily accessible.
Lol, NEXON refunded me. - Muse - 2008-08-04
Nexon are only giving money back because they'r already making thousands of $$$$$$$$ from 13 year olds buying super megaphones.