[Notice] Important Windows 10 Update Message

[Notify]

http://maplestory.nexon.net/news/news/current/00Iff/

Hello all,

At this time, we recommend against installing Windows 10 as there may be unforeseen issues which could prevent you from playing MapleStory.

We have already begun extensive compatibility testing and are working diligently with our development team to introduce an update for the game that works with Windows 10. However, as with any new major software update, it may not be fully supported for at least a few weeks. If you do choose to upgrade to Windows 10, please be aware that intermittent problems may occur, including your game ceasing to launch or function properly.

If you run into an issue with Windows 10, please submit a ticket at https://support-maplestory.nexon.net/hc/en-us and provide the following information under the Technical Support form selection:

• Date of the incident:
• Error code:
• Operating System:
• Screenshot:

Also, we would recommend that you attach a dxdiag report to your Customer Support ticket, as that would provide more detailed information to help us diagnose the issue. However, please do NOT post your dxdiag report in the forums, only in your Customer Support ticket.

To create a dxdiag report

1. Click the Windows logo on your Task Bar.
2. Type �dxdiag� (without quotes) within the text bar at the bottom, and hit "Enter" to open dxdiag.exe
3. Click on �Save All Information�� and save the file to your computer.
4. Click the �Exit� button to quit.

We will provide updates as they come along, and thank you for your understanding.

[Icedemontrihorn]

Good to know I guess. *shrugs*

[Zelkova]

>it may not be fully supported for at least a few weeks.

Didn't it take them like 6+ MONTHS when W8 came out?

[maplefreak26]

Game seems to run fine, at the very least. No issues yet.

Large image

[TheBlackMage]

Game seems to run fine, at the very least. No issues yet.

I am jealous I wanna use W10 already, god damn I can't get it yet stupid GWX.

[maplefreak26]

I am jealous I wanna use W10 already, god damn I can't get it yet stupid GWX.

You can force Windows Update to force the download of Windows 10, that's what I did. This step-by-step process is assuming you've reserved your Windows 10 already.

1. Delete everything in "C:\Windows\SoftwareDistribution\Download". Don't worry, there shouldn't be any harm done by deleting everything in this folder. All it will do is reset your Windows Update.
2. Open up Windows Update.
3. Open up command prompt (as admin).
4. In the Windows Update window, click "Check for Updates" on the left hand side.
5. In command prompt, enter in "wuauclt.exe /updatenow".
6. Tada! Windows Update should begin downloading Windows 10.

If it fails, try this process again. It failed for me once before it worked right. Some others failed multiple times before it got it right.

Make sure you let Windows install any drivers (or install them yourself) after you get to the desktop after upgrading. It should popup automatically and it should look like the same window that you get when you plug in a new keyboard/mouse/usb drive.

[GraveJokerR]

I need help. I accidentally activated the download, and my comp pretty much says to restart my comp to finish the windows 10 upgrade, yet I don't want it. How do I get it to not do it?

[MuscleWizard]

if you're going to run windows 10, make sure you look up how to turn OFF all the bullpomegranate personal data tracking they do.

like seriously, cortana reads your emails and logs your keystrokes

[SaptaZapta]

if you're going to run windows 10, make sure you look up how to turn OFF all the bullpomegranate personal data tracking they do.

like seriously, cortana reads your emails and logs your keystrokes

Not to mention listens to everything said within earshot of the computer.

But people seem to be OK with Siri in their phones, so *shrug*