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  1. Default Connectivity Issues - 5/10/2015


    http://maplestory.nexon.net/news/news/current/00IVe/



  2. Idiot. Male
    IGN: Enfris
    Server: Reboot GMS
    Level: 173
    Job: Evan
    Guild: Forever alone.jpg
    Alliance: Forever alone.jpg
    California

    Default Re: Connectivity Issues - 5/10/2015


    I think they should invest in using a dedicated status page for all of Nexon's services (and a widget that displays the current status of the service for each game site).

    https://www.statuspage.io/

    All the cool kids are doing it.

  3. Orbital Bee Cannon
    IGN: SaptaZapta
    Server: Kradia
    Level: 225
    Job: Hero
    Guild: Matriarchy
    Alliance: Dominion

    Default Re: Connectivity Issues - 5/10/2015


    They do have a server status page: http://maplestory.nexon.net/news/ser...2,3,4,5,6,9,16
    Unfortunately it shows green all the time, except when the game is down for maintenance.
    I don't know whether it's because it doesn't even try to update in real-time (only manually to reflect the intended status), or because most of our "connectivity issues" are network issues (or DDOS) which don't affect their internal LAN.

  4. Idiot. Male
    IGN: Enfris
    Server: Reboot GMS
    Level: 173
    Job: Evan
    Guild: Forever alone.jpg
    Alliance: Forever alone.jpg
    California

    Default Re: Connectivity Issues - 5/10/2015


    Yeah, I never understood why they thought their own server status page that wasn't pinging their servers from somewhere else other than their own network would be of much help.
    StatusPage.io can use New Relic and/or Pingdom to help determine whether or not the service is down and I know that Nexon uses New Relic for their websites so I can assume that they have New Relic integrated into the game servers (or at least the apps that manage the game servers) as well. Nexon seems to be very open to third party services nowadays, unlike the past (their own community forums vs. vBulletin/Vanilla Forums; in-house customer support vs Parature (past)/Zendesk (present)) so I don't think that moving to a 3rd party service should be an issue.

  5. Default Re: Connectivity Issues - 5/10/2015


    guys, it's obviously a 10th anniversary event

    celebrating 10 years of lag!

  6. Orbital Bee Cannon
    IGN: SaptaZapta
    Server: Kradia
    Level: 225
    Job: Hero
    Guild: Matriarchy
    Alliance: Dominion

    Default Re: Connectivity Issues - 5/10/2015


    Yup, and it's back right now.
    I wonder whether it'll be a 24 hour event or just 4...

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