Describe the problem. Be as specific as possible!:
I'm sorry if this has been posted before.
The said error states that it's impossible to connect to the server (and displays signs of such behavior, loading basically nothing on the GameLauncher screen).
Images of problem
It's been around since last patch on my laptop (Windows 8), and doesn't seem to have a solution. D:
I've tried rebooting; turning the firewall off; uninstalling and reinstalling with the newest setup (same problem); applying that Hackshield patch and replacing the folder on their website (nothing happened); clicking and running the Update thing (autoup.exe) on my HShield folder (says all the files are already updated and loops back to the same problem).
This also affects the Patcher, making it impossible to update further. (A message saying that the system couldn't find the specified file appears, and the appearance of the patch window is basically the same as the Launcher one.)
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