So recently, my friends and I were training on MapleStory and talking on Skype about stuff when all of a sudden, my friend just disconnects. He responded with "What the heck? I dc'd." All of a sudden, he relogs back on but on a different channel and we were asking him what's he doing? He told us that he hasn't logged on yet and that it said his account was logged on. Apparently, some person managed to connect to his account and stole his equips and whatnot. My friend then managed to get onto Maple to realize what happened when another thing happens; his whole internet disconnects and he isn't able to log on for a few minutes. Meanwhile, his characters are logging on and off which definitely meant that he got hacked. My other friend who was in the call told me privately that there was someone else listening to the call that wasn't part of the people online (don't ask how; I don't even know) and told me it was a RAT (no idea if he meant rat or a term). I ended the call afterwards and told the skype people the situation. Everyone then got paranoid and started scanning our computers and stuff.
Now, I just want to know what can I do for my friend? This is the second time this has happened to him and I think he's going to be emo for a while since he spent a lot of $$ on this game. As usual, he said that his computer had no viruses, didn't install any malicious softwares, etc. I just want to try to alleviate the pain a bit less so he won't stress out more.