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  1. Neon Atom Male
    IGN: WaxMuseum
    Server: Galicia
    Level: 200
    Job: Captain
    Guild: UniquePwns
    Alliance: Miracle

    Default Locked out of my account

    When I logged onto my Nexon account a little while ago, it told me my account was locked due to 'suspicious activity'.
    I go onto my email to try and unlock my account but whenever I try to reset my PW I get a message saying

    "Your verification link was not recognised. Please try again"

    I then reset my PW the normal way but my account is still deactivated when I logon to it

    I also updated my security questions just fine but I cant access anything other than my account settings, including sending a ticket.

    Has anyone ever had this problem before and/or knows how to fix it?

  2. Orbital Bee Cannon
    IGN: SaptaZapta
    Server: Kradia
    Level: 275
    Job: Hero
    Guild: Matriarchy
    Alliance: Peaceful

    Default Re: Locked out of my account

    Try posting in Nexon's forums?

    Sorry, I haven't heard of people getting locked out of their accounts, unless they lost the e-mail or are getting asked for their long-forgotten PIN.



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