What happened to Content Testing? Many people are wondering about it. Why did you close Tespia, and will it open again anytime soon? Testing contents before they were released on the Main Servers not only was funny, but it was also useful because we could report bugs and let you guys fix them before patching the official servers. I know you're hiring testers right now, but why doing it when you could've opened Tespia again for the latest patches and let users test the contents for you, and for free? Please reply to my question, because I'm asking myself that for a long time now. You can see I also made some posts about the question.
Well, here's the deal with Tespia. When we opened it, our original thinking was that we'd be able to catch a lot more with the community involved and reporting things. So, typically, we'd get a few thousand reports. However, when we actually went through them individually, we got stuff like:
"OMG. I got selected."
"How do I become GM?"
"My ticket didn't get answered."
So, for every useful bug that we did get, we'd get around 40-50 bugs like above. So, we looked into it more, and found that only a handful of people were actually testing. So when you're dealing with thousands of potential reports, the return has to be enough for you to keep maintaining it. It takes manpower to maintain essentially 2 servers every test period, and the bottom-line is we didn't get enough legit reports for us to continue--at that point, we already knew that CWK would be experienced by everyone at once, so we made a decision to close it for the time being. Will it ever come back? Don't know for sure, but that's why its closed for now. Hope that clears things up.