Hey there! Thank you for bringing your concern to our attention. I understand that you may have had some items removed from your account. As a fellow player, I understand your concern and how frustrating the situation must be for you. I apologize for any inconvenience this may have caused you.
Please understand that these items were illegally generated through a third party program or exploit were removed from the game along with many items that were illicitly duplicated. Due to the nature of the situation, please understand that the items that were removed will not be returned and refunds will not be provided.
The reason for the removal of the items is that this is part of our ongoing efforts to combat exploits and third party programs. For additional information regarding this issue please visit our website at
http://maplestory.nexon.net/News/New...vt&pageIndex=1
Thank you for your understanding.
Sincerely,
GM Kanison
Nexon America, Inc.
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