[Notice] Known issue: Empress Cygnus bosses

[Pink Bean]

This really has me worried... if my dual bowgun was illegally generated, it's going to be taken away from me.
I really think it was from the marvel wheel, though...

I don't think it was item generated Lisa stop worrying xd

Nexon responded really fast to this
at least they're not like this anymore:

[Netto]

Nexon responds on a weekend.

Ho-Lee Sh'it.

[SaptaZapta]

Well, until now I just believed that nexon was having a good wave and that this efficiency would suddenly disappear, now I'm scared this New Nexon is so efficient.

If they were "so efficient" they wouldn't release a version with an item-generator-sized hole in it.
Being quick to rush out when the sirens go off is nice, but preventing the fires in the first place is better.

[Liteness]

If they were "so efficient" they wouldn't release a version with an item-generator-sized hole in it.
Being quick to rush out when the sirens go off is nice, but preventing the fires in the first place is better.

maybe its a plan to see whos doing the generating if they can get the ones that do it that is

[FenixR]

If they were "so efficient" they wouldn't release a version with an item-generator-sized hole in it.
Being quick to rush out when the sirens go off is nice, but preventing the fires in the first place is better.

Have you ever tried programming? Accounting for every single possible problem its almost impossible.

[Chicocl]

If they were "so efficient" they wouldn't release a version with an item-generator-sized hole in it.
Being quick to rush out when the sirens go off is nice, but preventing the fires in the first place is better.

They are humans, they can't just know what will happen because if that were the case a large group of nexon employees would be rich and a nice reaction against item generation is good. Remember that no game is bug free.

[Leaves]

I'm happy with their response thus far. Have you noticed how active the bug/glitch team are on the Nexon Forums? They're responding to literally 20~30 threads per day with some variation of "we're aware of this issue - a fix is coming". Now, whether that means it will actually be fixed remains to be seen. But even if 25% of those issues do get fixed soon, that's already a ton more efficient than they've ever been.

Keep it up, imo.

[Enzyme]

This really has me worried... if my dual bowgun was illegally generated, it's going to be taken away from me.
I really think it was from the marvel wheel, though...

I doubt you will lose it (a scrolled one) anyway. They'll ban people holding more then a certain number.

[SwordStaker]

I'm happy with their response thus far. Have you noticed how active the bug/glitch team are on the Nexon Forums? They're responding to literally 20~30 threads per day with some variation of "we're aware of this issue - a fix is coming". Now, whether that means it will actually be fixed remains to be seen. But even if 25% of those issues do get fixed soon, that's already a ton more efficient than they've ever been.

Keep it up, imo.

I got a response to my three tickets I posted up on Friday within an hour. They weren't just auto generated message either they were a real response. Two got closed the other is a "work in progress" mark while they keep me updated on the issue.

[SaptaZapta]

Have you ever tried programming? Accounting for every single possible problem its almost impossible.

Actually I have. Was a professional programmer for about 25 years.
There is indeed always one more bug.
But it's not normally this serious, nor this similar to previously patched bugs. Not if you test your code, and not if you employ the right people.
How come the hackers are always able to come up with these things within days or even hours of the version-up, and under black-box conditions at that, while Nexon's own people can't imagine what is possible while having the code open to them?

[Leaves]

How come the hackers are always able to come up with these things within days or even hours of the version-up, and under black-box conditions at that, while Nexon's own people can't imagine what is possible while having the code open to them?

I think there's a mixture of things at play here.

1) The current development staff for MapleStory know little-to-nothing about how the game was originally designed (Nexon has already admitted that their original devs are long gone), and this hinders them from actually remedying some of the long-known faults with the design of the game.
2) The language and distance barrier makes the GMS implementation yet more suspectible to these issues. It also further increases the response time for crisis situations (obviously).

With that considered, I think it's important to track the seeming improvement that has been occurring as of late. I think there is a clear trend here. Hope it continues.

I got a response to my three tickets I posted up on Friday within an hour. They weren't just auto generated message either they were a real response. Two got closed the other is a "work in progress" mark while they keep me updated on the issue.

That's pretty spectacular, I must say. If you don't mind me asking, what was the nature of the ticket? Glitch report/account hacked/etc.

[zantgx]

this only means Nexon is taking a very serious stance now against hackers
as of 2012
they have introduced black cipher and variety of means to suppress hackers such as making certain items untradable, removing MTS and patching dupes involving store permits
although these changes are unfavorable to those that don't hack, these changes when taken into consideration in the long run does 2 very important things for the game

1. balance and fair play
2. prevent situations like these from happening (maintenance that impedes player time, esp on weekends)

Do you honestly prefer a game where everyone is running around with 15+AEE items?
Do you really want to be the 98% of the maple community that has no influence over the economy, whereas the 2% hordes loads of GM scrolls and WS?
Do you want to play in a channel that keeps crashing constantly?
Do you want players to have item generated stuff that arent suppose to be available yet? (WABR etc)
These were issues that plagued the game for many many months.
The removal of MTS was one of the best attacks against hackers, this prevented dupes, inventory hacks, and a variety of world transfers that generated "poofable" items (in other words items that mislead ppl, Ex. a 44 attack DKhanjar is really a regular one)

[TrueBlitz]

How come the hackers are always able to come up with these things within days or even hours of the version-up, and under black-box conditions at that, while Nexon's own people can't imagine what is possible while having the code open to them?

These hackers probably have been here longer than Nexon's new development team.

[Leaves]

These hackers probably have been here longer than Nexon's new development team.

This is actually too true.

[Oaysis]

I thought the huge influx of weapons came from marvel wheels.

[zantgx]

Actually I have. Was a professional programmer for about 25 years.
There is indeed always one more bug.
But it's not normally this serious, nor this similar to previously patched bugs. Not if you test your code, and not if you employ the right people.
How come the hackers are always able to come up with these things within days or even hours of the version-up, and under black-box conditions at that, while Nexon's own people can't imagine what is possible while having the code open to them?

Thats the thing though. Knowledge is power and how they use that power is up to the one that wields it.
Two paths lay before the IT world
Black Hat. White Hat.

and those that brute for money/competition are usually Grey

[SwordStaker]

That's pretty spectacular, I must say. If you don't mind me asking, what was the nature of the ticket? Glitch report/account hacked/etc.

First was about CWKPQ. The response as a simple we're looking into it, testing it and they don't know why all of a sudden the sigils stopped working.

Second was about APQ. Response was just a simple, the drops were disabled in the patch and can be fixed an upcoming server maintenance.

Last was about Neo City 2227. I told them I resubmitted the ticket from when it went missing in the Ascension patch. They replied with they believe the change of the Time Gate NPC disabled entrance to that area. They will look into it and in the mean time keep the ticket open to give me information as it comes.

[FenixR]

Actually I have. Was a professional programmer for about 25 years.
There is indeed always one more bug.
But it's not normally this serious, nor this similar to previously patched bugs. Not if you test your code, and not if you employ the right people.
How come the hackers are always able to come up with these things within days or even hours of the version-up, and under black-box conditions at that, while Nexon's own people can't imagine what is possible while having the code open to them?

Hackers only do one thing, Find a way to screw over the game.

Nexon on the other hands got their hands full with localization,patching errors,dealing with the hackers, etc etc.

[hamad138]

First was about CWKPQ. The response as a simple we're looking into it, testing it and they don't know why all of a sudden the sigils stopped working.

Second was about APQ. Response was just a simple, the drops were disabled in the patch and can be fixed an upcoming server maintenance.

Last was about Neo City 2227. I told them I resubmitted the ticket from when it went missing in the Ascension patch. They replied with they believe the change of the Time Gate NPC disabled entrance to that area. They will look into it and in the mean time keep the ticket open to give me information as it comes.

Since when nexon have. A new developer team oO

[Leaves]

First was about CWKPQ. The response as a simple we're looking into it, testing it and they don't know why all of a sudden the sigils stopped working.

Second was about APQ. Response was just a simple, the drops were disabled in the patch and can be fixed an upcoming server maintenance.

Last was about Neo City 2227. I told them I resubmitted the ticket from when it went missing in the Ascension patch. They replied with they believe the change of the Time Gate NPC disabled entrance to that area. They will look into it and in the mean time keep the ticket open to give me information as it comes.

So essentially, all three tickets received proper, detailed responses. That is definitely... new. Just wondering - who were the GMs/CS staff that replied? Because it really seems as though they either hired some brand new, very effective ones, or suddenly decided to change their customer service policy from "this is proprietary info" to "let's actually discuss the issues". There's a couple new names on the Nexon forums, too, so just wondering if it's the same people on both fronts.