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  1. Default What Every Mapler Should Know

    We take for granted some fairly basic things that have been around here and are common knowledge to us but make new people look stupid because they wouldn't know them unless they dug through some 50,000 threads to find them one by one, so here is a list of the top things every newbie should know before they post.

    In no particular order -

    1. GMs are Not Developers
      A GM is generally an entry-level employee who sits at a desk all day doing shifts of one of two things: patrolling in game to deal with suspicious activity, and responding to tickets by searching an online knowledge base for what the approved resolution for the nearest possible match is, and closing the tickets with that answer. Most of their answers are copy pasted because they have no ability to do much else. A good chunk of their answers are wrong because they don't understand what your issue is and/or don't have a knowledge article to address it in the way they tried looking for it or the way you phrased it. A GM has no control over the actual game code or the hardware. See #4.
    2. Community Reps Have No Power
      (Examples: Hime, Sabina, Aurtax) They're effectively desk clerks in charge of the company newsletters. In many cases they're not even truly comparable to what you think of as a GM. They writes up Notices to say what they've been told to say. They collect user feedback and pass it on to superiors who may or may not care. They have little authority to enact change. It's not their fault, that's what their job is. As of 2013 we're seeing them become more involved outside the Nexon forums, but that doesn't necessarily mean they're any more capable. They're still limited by what they can get the people in power to do and how well listened to they are by those people.
    3. Wizet is part of Nexon. It never went away. 4, 5
    4. All Nexon Development occurs in Seoul, Korea1
      Every little thing has to be designed in Korea and then sent over to local developers who do nothing more than apply it and see if it works. If it fails, is buggy, or creates a giant disaster of an expoit, Korea has to be notified, given as much information as possible, and then the local teams sits on their asses and waits for Korea to come up with an answer, receives the "answer", test it again, and see if it works. If it doesn't work the whole thing starts over again.
    5. New Content and Events Are Planned Months In Advance1
      Because of #4 everything has to be planned out on a massive calendar of what's intended to come up and what has to be done when in order for each next step to occur. It's no coincidence that a shiny new item will come out as gach only until you bleed for it, then be easily available in six months. They didn't decide on a whim that it was so loved everyone should have one; they planned from the beginning to get as much money for it up front before letting it go public. They're a business; that's what they do. They do not release content as surprises or on a whim, and most especially do not release fundamentally new things as compensation.
    6. Nexon Corporate Headquarters is Tokyo, Japan2,3
      We don't know why, either, but for some reason they decided to move there for operational purposes. This may be due to them having picked Tokyo's stock market as the best place to release their IPO, or it may have been for tax reasons, or any other number of possibilities.
    7. Nexon America's Headquarters is in Los Angeles, California
      Don't bother calling them though, they won't speak to you, particularly about your issues. Their front desk can not help you, has no one to transfer you to, and really doesn't care. Nor will they accept complaints through the Better Business Bureau or any "Third Party" as they deem it, short of legal action.
    8. Client vs Server
      The portion of the game that runs on your PC is the client. Your client connects to the game, which is the server. In a normal client/server relationship your client is a passive recipient of events from your server. You send what you attempt to do, the server parses it and reacts accordingly, then sends the results to your client to update.

      Nexon games have a serious flaw in that they allow the client to dictate to the server what is happening, instead of the client telling the server what it would like to have happen and the server making the judgment as to whether it's a rational request. This why Nexon games are so exploitable.
    9. Server Check vs Update

      A server check is when the servers are taken down for routine maintenance. Windows updates, defragging, database cleanup, server moves, name changes. They generally occur once a week. During server check unreleased content that was added in previous updates may be activated or deactivated in the form of special events and cash shop content.
      An update is when the game receives a new version, the WZ files get updated. An update generally includes a server check in it, but a server check does not necessarily mean an update. Content added in an update may not be available in game for weeks, or even months. It can just sit in the game data dormant until it's activated by a later server check.
      Both server checks and updates are also known as "Maintenances".
    10. Junk Scrolling Isn't Real
      You can not manipulate the odds of a scroll succeeding by "using up" your fails.
      It might sound reasonable, but that's not how a computer program works.
      Every time you scroll it generates a number between 1 and 100. It doesn't look at what your past results are and say "oh, you deserve a success now". Your roll of the die is occurring at the same time as hundreds of thousands of other players so it's entirely possible that out of several hundred thousand players all rolling the odds simultaneously you may fail a 90% chance, repeatedly, because 90% of the other people didn't. For detailed math see Wikipedia's explanation of the Gambler's Fallacy.

    11. "Glitch" vs "Hack"
      A glitch is a naturally occurring error in the game. This can be due to a misconfiguration of the client or the server. A glitch can be positive or negative. An example positive glitch would be bigfoot having been poisonable originally. This was a mistake that meant he could be killed quite easily for large amounts of experience. A negative glitch example would be when phantom forest first came out and was missing a ladder. Anyone who entered the map would crash and be unable to get back in. Exploiting a positive glitch is a form of abuse. It doesn't matter that it's Nexon's fault it's doable. It's your responsibility to know better than to do it.

      A hack is when someone uses a third party tool to modify the way the game works. This can be editing a WZ file to change how it behaves, using a packet editor to send commands to the server that the client itself would not normally send, injecting a dll into the client to rewrite how it behaves or any number of similar things. Regardless of why they're done, they're all against the terms of service and they're all wrong.

      It could be argued that there's a third version; Modding. Modding is when you use a tool to edit the physical appearance of the game, not the actual gameplay. Some example usages of this would be changing the dictionary to make it clearer which items are which by name, or editing the sprites on certain mobs/objects to make them stand out more from each other, or changing your character's appearance. Or making meteor rain flaming sheep from the sky. The results of honest modding are only visible on your own machine, and while mostly considered "legit", is still a form of hacking and against the TOS.
    12. If it's too good to be true, you should not trust it.
      Nexon has said this repeatedly. If you do something they consider abuse it doesn't matter who got away with it, it doesn't matter who else did it. If they think you should be punished for it and are certain you did it, you'll pay the price and depending on how moody they are at the time the severity can vary wildly. Pay attention, use your head, and be prepared to defend anything you do. "I didn't know it was wrong" is seldom a valid excuse.
    13. "It's just a game".
      While true, the point of a game is to have fun. People who go out of their way to ruin the fun of a game for other people as their own way of having fun are known as griefers. They're a miserable excuse of a player who should really find a different hobby.

    Last edited by Eos; 2013-08-01 at 08:55 AM. Reason: Updated Community Reps section

  2. Default Re: What Every Mapler Should Know

    well written.


  3. Default Re: What Every Mapler Should Know

    God, this made my day.
    Something over half of the players aren't comprehending until this day.

  4. Default Re: What Every Mapler Should Know

    Is this a typo, or am I just misreading things again?

  5. Default Re: What Every Mapler Should Know

    Nah, three rounds of people reviewing it before it went public all managed to miss that one.

  6. Can of Soup Male
    IGN: LunaMimosa
    Server: El Nido
    Level: 134
    Job: OP Elf Queen
    Guild: Some no-name guild
    Alliance: Read above.

    Default Re: What Every Mapler Should Know

    Ugh, ikr?

    Is there a way for you to make this a mandatory auto-read thing for everyone who registers to SP Eos? Like... forever? Cause that would be awesome.

  7. Default Re: What Every Mapler Should Know

    That would be what brought here, yes.

  8. Default Re: What Every Mapler Should Know

    Awesome Job.
    Now if only people read this haha.

  9. Default Re: What Every Mapler Should Know

    That's a brilliant idea -- people NEED that as a wake-up call.
    And yeah, my take on Maple has always been fun and adventure-oriented. Contrastingly, I'm always shamed for it because of what Eos calls griefers.
    It's sad because those people always complain about the game's flaws and how they can't stand playing..why can't they just quit and save us the irritation? Of course, that will probably never end as much as I wish it would.

  10. Default Re: What Every Mapler Should Know

    Might go visit the corporate headquarters, or at least see if I can find it. Seems like something fun to do.

  11. Interdimensional Rift Straight Male
    IGN: thewatch3r
    Server: Khaini
    Level: 204
    Job: Lolmaster
    Guild: Contagious

    Default Re: What Every Mapler Should Know

    Really good read and good background info on Nexon. Should really shut up some complaining in some situations, but I doubt it.

  12. Default Re: What Every Mapler Should Know

    Well written, and very much needed. Thank you.

  13. Default Re: What Every Mapler Should Know

    Yeah, that's literally impossible. If those possessed players of MapleStory are too oblivious to accept those truths, why would they accept it now? They're in complete denial about the way they run their life (which I'm sure should be evident to you all already..), and like Eos said, they need a new hobby.

  14. Orbital Bee Cannon
    IGN: SaptaZapta
    Server: Kradia
    Level: 214
    Job: Hero
    Guild: Matriarchy
    Alliance: Dominion

    Default Re: What Every Mapler Should Know

    1. "reading tickets by searching an online knowledge base" - should either be "responding to tickets by searching ..." or "reading tickets and searching ..."
    2. newsletters, not "news letters"
    whose, not "who's" (who's = who is)
    4. I thought JMS did their own development. Or is their team situated in Korea too?
    5. "everyone should have one", not "had"
    9. "dormant", not "dorment".
    Also, Nexon themselves no longer use the term "server check" except in the infamous "firewall or server check" error message. It's always "server maintenance". Of course, players will probably continue calling it "server check" for as long as the game exists.

    Good work.

  15. Deluxe Refrigerator Straight Male
    IGN: Blackraven16
    Server: Khaini
    Level: 176
    Job: Fire/Posion
    Guild: Osomga

    Default Re: What Every Mapler Should Know

    A link to this should be posted in everyones guild notice or guild bbs.

    At least I think so.

  16. Orbital Bee Cannon
    IGN: SaptaZapta
    Server: Kradia
    Level: 214
    Job: Hero
    Guild: Matriarchy
    Alliance: Dominion

    Default Re: What Every Mapler Should Know

    That's not what is meant by "griefers" at all.
    Griefers aren't whiners and complainers.
    Griefers are those who KS and DC hack for fun, who scam, drop game, harass, and in general enjoy causing other people grief, with or without tangible benefit to themselves.

    Whiners and serial complainers are a whole 'nother type of irritant.

  17. Default Re: What Every Mapler Should Know

    Eeek. Sorry about that, I actually meant to say it differently. I should have proofread what I wrote. >:
    There. I meant for them to actually be different. o:

  18. Default Re: What Every Mapler Should Know

    Very well written and very good info to have! -bookmarked-

  19. Default Re: What Every Mapler Should Know

    Eventhough I've been playing since 2005 I ignored some of the things you wrote. That was interesting. =o
    Learned I new thing today. XP

  20. Spirit of the Arrow Bi Female
    IGN: MariettaRC
    Server: Windia
    Level: 200
    Job: Bowmistress
    Guild: KoopaForce
    Alliance: KoopaEmpire

    Default Re: What Every Mapler Should Know


    All players need to see this. Very well done.



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