If you want them to ever clarify this issue on how they're supposed to work, here's your chance. It's up for discussion on the Nexon Bug/Glitch Forums and NxPepe is actually responding to issues lately when they get enough attention, so voice your issue.
Whether you want them to fix the damage like other versions or not, at least reply to tell Nexon that you want Nexon to explain how they should be working in our version, so that the endlesss debate over whether or not they're broken has a definitive answer.
Until they understand this is an outstanding question for the Maplestory Magician community at large they are going to continue ignoring it and giving different answers to everyone who sends them a ticket.
Don't waste time replying here though - Take it straight to Nexon where it matters.