Thank you for bringing this to our attention regarding the status of your account. I am sorry that I was not able to assist you sooner. I understand that this must be very upsetting to see that you have been restricted from being able to log onto your account. Hopefully, I will be able to clarify this situation with you.
After reviewing your account, please be informed that your account was banned after being found involved in suspicious activities. However, I have decided to release your account as a benefit of the doubt.
Please remember that all users are required to play by the rules. Your account will continue to be monitored. If any suspicious activities are found again, certain restrictions may be placed on your account. You may review our Terms of Use at
http://www.nexon.net/legal/terms-of-use/.
Your account will be released within 24 hours.
Should you have any other issues regarding your account, please submit a new ticket detailing your situation.
Thank you for your cooperation.
Sincerely,
GM Zinyden
Nexon America Inc.
Security Tip: Please do not give your password to anyone for any reason. Nexon representatives will NEVER ask you for your password.
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