Response to my Horntail Ticket.
So after about 6 months NEXON has finally replied to my ticket about Horntail, here is their response.:
Quote:
Originally Posted by nexon
Solved:
(5/7/2012 9:41 AM PDT)
I am sorry to hear that you have experienced this issue. I can understand how frustrating this must have been for you.
Thank you for reporting this issue to us. I will be forwarding this information to the correct department for review.
Please keep an eye out on our website for any updates regarding this at:
http://www.nexon.net
We shall have this issue fixed in an upcoming Game Update.
Take care and have a nice day.
Sincerely,
Senior GM Libra
Nexon America Inc.
Security Tip: Please do not give your password, PIN, or PIC number to anyone for any reason. Nexon representatives will NEVER ask you for your password, PIN, or PIC.
Re: Response to my Horntail Ticket.
there's a lot of stuff wrong with HT, what did you report for starters?
(not that it matters, you'd get this answer every time)
Re: Response to my Horntail Ticket.
Quote:
Originally Posted by
ShinkuDragon
there's a lot of stuff wrong with HT, what did you report for starters?
(not that it matters, you'd get this answer every time)
Only 30 per server check one. With the ticket and all that jazz
Re: Response to my Horntail Ticket.
lol. I think everyone was expecting Horntail To be fixed in Justice anyway.
Good on Nexon, for maybe finally fixing a glitch via copy pasting KMS code that's been around since October 2010.
Re: Response to my Horntail Ticket.
Upcoming update meaning instanced zakum and HT?
Re: Response to my Horntail Ticket.
Welp the world's ending Nexon's fixing something.
Re: Response to my Horntail Ticket.
Why would they respond to your hotmai----
OOOOO
Re: Response to my Horntail Ticket.
smells like copy and pasting to me though, the top half
yay instanced update?
Re: Response to my Horntail Ticket.
Nexon: It'll be fixed now that our colleagues in Korea have made Horntail instanced. We won't do pomegranate about it till that patch. We only answered your ticket because it's going to be fixed this way soon anyway. pineapple you.
That's all I saw.
Re: Response to my Horntail Ticket.
Pretty sure I've had that exact response to at least 2 issues that are still in-game, but we'll see.
Re: Response to my Horntail Ticket.
Quote:
Originally Posted by
ResistGreen
Upcoming update meaning instanced zakum and HT?
That's what I was thinking too. Just waiting on that Neo City fix now :f4:
Re: Response to my Horntail Ticket.
Quote:
Originally Posted by
Spoon
Nexon: It'll be fixed now that our colleagues in Korea have made Horntail instanced. We won't do pomegranate about it till that patch. We only answered your ticket because it's going to be fixed this way soon anyway. pineapple you.
That's all I saw.
Yeeep.. I saw this since ages ago >.>
Wouldn't be surprised if something went wrong & it's still 30 people per channel with instanced ...
Re: Response to my Horntail Ticket.
Quote:
Originally Posted by
Mazz
Pretty sure I've had that exact response to at least 2 issues that are still in-game, but we'll see.
Re: Response to my Horntail Ticket.
I've seen that exact response several times for various issues.
It's standard; doesn't mean anything.
Re: Response to my Horntail Ticket.
Automated responses ftl =(
Re: Response to my Horntail Ticket.
This deserves a thread why exactly? It's an ordinary automated response to a ticket. It's not like Nexon doesn't know about most of the problems, they just choose not to do jack about them or fix them in their usual half-assed manner and/or copy-paste.
Re: Response to my Horntail Ticket.
some people don't realize it's a copy-and-paste response because of the few tickets actually sent out
I for one had no idea it was
Re: Response to my Horntail Ticket.
Quote:
Originally Posted by
ResistGreen
Upcoming update meaning instanced zakum and HT?
This.
Automated response based on patch, noiceee.
Re: Response to my Horntail Ticket.
Just one of the many templates. It could pretty much go with any issue, they could have at least thrown in a few things related to your ticket to make it seem like they care.
Re: Response to my Horntail Ticket.
It's just an automated message.