Think nexon will do anything about this? (compensation question)

I know it's been a while, but I recently sent my ticket again.

Back in November of last year, Nexon retired the NX mount covers from the cs, and were selling perm versions before they left. I bought 3 for different characters.

After the equip UI update in the first red patch, my mount covers were gone, and I can only use the pig now.

First ticket I sent, they shushed me away saying they'd do something about it in an upcoming patch. Weirdest thing is that they don't show up in my NX purchase history. Maybe because I bought them before the cash shop revamp?

That was in December. Realistically I can't get them back because they would have to make a new equip UI again and add back in the mounts and saddles, right? Do you think they would compensate the NX for it?

If it doesn't show up in the history I doubt it