Nexon just wishes it could do this...

Look, a gaming company that screwed people worse than Nexon for once.

Apparently their billing system went haywire to the tune of hundreds of dollars per account.
Just be glad Nexon America doesn't have your bank account info, eh?

I bet Nexon will find a way...

Wow..thats insane :f6:

Lol, thats epic.

The good thing is, they had a crisis team on 24hrs after that as long as it needed to fix everyone's problems. That's the difference between them and Nexon.

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Originally Posted by Cyadd

The good thing is, they had a crisis team on 24hrs after that as long as it needed to fix everyone's problems. That's the difference between them and Nexon.

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That and someone was contacting them about the problem the whole time, Nexon would say it was the players fault that they must of given there bank info to someone, and would blame it on them.. or social engineering.

If this were Nexon, they would've done it on purpose, hoped no one would've noticed, and blamed it on social engineering.

At least this company responded almost immediately with the fact that they were aware of the issue and were planning compensation.

Quote:

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Originally Posted by Eosian

Look, a gaming company that screwed people worse than Nexon for once.

Apparently their billing system went haywire to the tune of hundreds of dollars per account.
Just be glad Nexon America doesn't have your bank account info, eh?

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Not too valid a comparison, because while this is a big blunder they aren't acting like it's the player's fault like Nexon did before Sarah got her article published in the Consumerist. They openly admited their billing system pineappleed up instead of denying.

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Originally Posted by IllegallySane

Not too valid a comparison.

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It wasn't a comparison - The point was Nexon has nothing comparable, and to imagine if they did how it would've gone.
If anything it's an example of how a real gaming company responds to issues.

Quote:

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Originally Posted by Eosian

Look, a gaming company that screwed people worse than Nexon for once.

Apparently their billing system went haywire to the tune of hundreds of dollars per account.
Just be glad Nexon America doesn't have your bank account info, eh?

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Now that's my definition of "epic fail"

Quote:

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Originally Posted by Eosian

It wasn't a comparison - The point was Nexon has nothing comparable, and to imagine if they did how it would've gone.
If anything it's an example of how a real gaming company responds to issues.

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I stand corrected.

Quote:

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Originally Posted by Eosian

It wasn't a comparison - The point was Nexon has nothing comparable, and to imagine if they did how it would've gone.
If anything it's an example of how a real gaming company responds to issues.

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Nexon would've collected 500 and passed go. All players who complained would've have been sent to jail.

Nah Nexon would've went into hiding mode for 3 months until feds were peeking through their window going "I can see you."