[Resolved] Known Issue - Not A Registered ID Error

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2015-04-05, 02:43 AM
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[Resolved] Known Issue - Not A Registered ID Error

http://maplestory.nexon.net/news/news/current/00IQa/

Quote:

Originally Posted by Nexon

http://nxcache.nexon.net/spotlight/2...9356c46e62.jpg

Dear Maplers,

The Nexon accounts created after April 1st, 2015 are receiving an error which states "This is not a registered ID." Afterwards, the game client will shut down. We are currently working to resolve this issue.

We apologize for the inconvenience and thank you for your patience and understanding.
2015-04-05, 03:53 AM
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[Update] Known Issue - Not A Registered ID Error

Quote:

Originally Posted by Nexon

http://nxcache.nexon.net/spotlight/2...9356c46e62.jpg

Dear Maplers,

The Nexon accounts created after April 1st, 2015 are receiving an error which states "This is not a registered ID." Afterwards, the game client will shut down. We are currently working to resolve this issue.

We apologize for the inconvenience and thank you for your patience and understanding.

[Update 4/5] The issue has been partially fixed. Accounts created after 1AM (PDT) on April 5 will not receive this error.*

However, accounts created between April 1 - 4 will still receive this error. We are continuing to work on the fix. Thank you for your continued support.
2015-04-06, 05:28 PM
Notify

[Resolved] Known Issue - Not A Registered ID Error

Quote:

Originally Posted by Nexon

http://nxcache.nexon.net/spotlight/2...9356c46e62.jpg

Dear Maplers,

The Nexon accounts created after April 1st, 2015 are receiving an error which states "This is not a registered ID." Afterwards, the game client will shut down. We are currently working to resolve this issue.

We apologize for the inconvenience and thank you for your patience and understanding.

[Update 4/5] The issue has been partially fixed. Accounts created after 1AM (PDT) on April 5 will not receive this error.*

However, accounts created between April 1 - 4 will still receive this error. We are continuing to work on the fix. Thank you for your continued support.

[Update 4/6] The issue has been resolved, and accounts created between April 1 - 4 should now be able to login. If you continue to experience issues, please contact Customer Support.