GMS Server Status Discussion < 10-31-2011

[Eos]

This is the official thread to discuss the current status of the servers, channels and general Nexon connectivity.

If you really only want to see the status and have no interest in participating in discussion here on Southperry you're discouraged from registering, there's no benefit to you for doing so. You will find it more effective and expedient to simply bookmark one of the following mirror URLS of the status page;

http://gmsstatus.com/
http://maplestatus.info/
http://maplestatus.com/

They update on the same schedule, load faster, use less resources and are perfect for sharing and bookmarking.


Red Blinking = All logins down, or master login down.
Red = More than 50% of the normal channels are down but logins are fine.
Yellow = Less than 50% of channels are down and logins are fine.
Green = All good.


Latency is now indicated in the report, including max and average.
Channels that are up but experiencing a higher than normal latency will be indicated in Yellow, but poor connection speed will not impact the status results indicator.

Note the contents of this thread will routinely be moved to the Archived Items (http://www.southperry.net/forumdisplay.php?f=9048) forum after various outages and discussion.

[Eos]

By popular demand the laggy channels now show up as yellow.

[SaptaZapta]

Yay! GMS Christmas Tree status page, now with 33% more color!

[Raul]

What is latency measured in, milliseconds?

[Eos]

http://en.wikipedia.org/wiki/Microsecond

[happylight]

0.07 microsecond latency? That doesn't seem right.

[Raul]

0.07 microsecond latency? That doesn't seem right.

Yeah...
7/100,000,000ths of a second?
That's pretty fast.
And by pretty fast I mean I'm fairly certain that exceeds the speed of light.

EDIT: and is also roughly 1000x faster than good websites.

[Eos]

And people wonder why I suspect some people are dumber than toast.

It's in seconds and microseconds, not fractions of microseconds.

http://php.net/manual/en/function.microtime.php

[Celan]

Oh look! Windia started lagging on 2 severs when 2 El Nido and 1 Zenith severs!
Looks fun. c:

Edit: Yello all ova da place. C:

[SaptaZapta]

And people wonder why I suspect some people are dumber than toast.

It's in seconds and microseconds, not fractions of microseconds.

http://php.net/manual/en/function.microtime.php


Raul asked "What is latency measured in?" but he probably meant to ask "What are the units of the Latency column displayed on your GMS status page?"
Seems the people "dumb as toast" understood his intent, but you answered his literal question, hence the confusion.

I take it the number you're displaying is in seconds, having combined the two integers into one floating-point number.

[Raul]

Raul asked "What is latency measured in?" but he probably meant to ask "What are the units of the Latency column displayed on your GMS status page?"
Seems the people "dumb as toast" understood his intent, but you answered his literal question, hence the confusion.

I take it the number you're displaying is in seconds, having combined the two integers into one floating-point number.

Yeah.
You seem like a smart person, Eos. I would have thought you could have understood the rather obvious meaning of my post.
Latency was implied to be latency here.
Plus, everywhere else that one reads about latency, it is measured in milliseconds. 1/1000th of a second.

[Panacea]

Why does it always seem like Raul just likes to push Eos's buttons?

You constantly challenge him and it doesn't make sense to me.

The English language is ambiguous; what you meant in this way can be misinterpreted in that way. Settle the confusion and move on, without insulting the other's intelligence.

[Raul]

Why does it always seem like Raul just likes to push Eos's buttons?

You constantly challenge him and it doesn't make sense to me.

The English language is ambiguous; what you meant in this way can be misinterpreted in that way. Settle the confusion and move on, without insulting the other's intelligence.

Because Eos dislikes me and I don't particularly like him as a person either.
I have respect for him as an admin, but I dislike his personality.

[Panacea]

"He started it."

All I got from your post.

[Raul]

"He started it."

All I got from your post.

He dislikes me because he thinks that I post too much and my posts don't add anything to the discussion. Also, that I'm annoying.
There's some truth in that, I'll admit.

[Takebacker]

He dislikes me because he thinks that I post too much and my posts don't add anything to the discussion. Also, that I'm annoying.
There's some truth in that, I'll admit.

Has he ever said this to your face?

[Eos]

Has he ever said this to your face?

Yes. (http://www.southperry.net/converse.php?u=8396&u2=2054)

Although technically I think he's too busy trying to seem/be smart to actually accomplish it.

http://southperry.net/images/Beating-a-dead-horse.gif

[hadriel]

^Nice one there. Alright let's move on.

Nice to have the yellowed lagging channels. Thx there.

Hadriel

[Link]

This is a thread for GMS status discussion, isn't it? Why is it so full of bitching? =/

Thread needs a purging now.

[Eos]

Thread needs a purging now.

I know, and I just swept in here. Some people.

[ShinkuDragon]

i missed this update somehow, showld i feel bad that i want dupers to get their stuff going just so i can make another gif?

this one was from when the energy failure or something:

http://i1127.photobucket.com/albums/l630/Shinkudragon/lolservers.gif

[Luxeraph]

i missed this update somehow, showld i feel bad that i want dupers to get their stuff going just so i can make another gif?

this one was from when the energy failure or something:

http://i1127.photobucket.com/albums/l630/Shinkudragon/lolservers.gif

But you could make one from scratch with the new yellow and maybe even make it spell things (eat at joes).

[ShinkuDragon]

But you could make one from scratch with the new yellow and maybe even make it spell things (eat at joes).eww no, not gonna slave away for 2 hours just to make a gif like that, blergh.

don't think "joes" fits either.

[Luxeraph]

eww no, not gonna slave away for 2 hours just to make a gif like that, blergh.

don't think "joes" fits either.
Bah right now is too late, I'll do it once I wake up.
BTW all is yellow now. :shine:

[Foxino]

Lol nice, L> coldplay to play when more than 50% of the channels are yellow

[Veneni]

Seems Scania and Kradia just crashed :O

[Eos]

Seems Scania and Kradia just crashed :O

Or, you know, this http://www.southperry.net/showthread.php?t=49867

:f3:

[Veneni]

oooooooooooooooooooooooooooooooooooooooooooooooops :D
http://images.wikia.com/clubpenguin/images/e/e2/Smiley-300x300.png
Then again it wasn't on my homepage when I started maple so :)

[Ęxřđųş]

It's all in red, YEEEEEEEEEEAAAAAAAAAAAAAAAAH.

/leaves.

[ShinkuDragon]

hey eos, would it be possible to add a fourth color to the "GMS status" icon, for when servers are laggy, but have no crashes? because (correct me if i'm wrong) maple is pretty much always laggy, so i don't expect the button to be green very much.

[Justin]

ffffffuuuuuck nexon. I was ONE percent away from hitting 120. God damn it. Gotta wait 2 (or more) hours now... fuck.

[SaptaZapta]

Looks like they're stress-testing the servers or something.
So many laggy channels when nobody is even online...

[Netto]

All worlds are starting to lag one by one. BRING IN THE YELLOW!

[Chameleonic]

I've been lagging like a dog since the SC. I was fine before. :f3:

[Foxino]

i see red and yellow :f4:

[SaptaZapta]

All worlds are starting to lag one by one. BRING IN THE YELLOW!

You need to remember that the status page is not updated all at once. (inb4Eosgoesmultiprocess)

The script checks one channel at a time. And when it takes 10 seconds to get a response from each, it takes 3 minutes for just one server to show all yellow. Therefore, just because the rest of the channels/servers show green, doesn't mean they're not lagging. The status update script just hasn't gotten to them, yet.

Whatever is wrong with Nexon's network hardware (or their ISP's) affects all servers and channels (and games, and their webpage) simultaneously.

(I'm not talking about when individual channels go from 0.07 latency to 0.09, that is channel-specific).


And a suggestion for Eos, since people seem to have trouble reading the "As of" column: How about graying or fading status markers that are "outdated" (say, over a minute old)?

[Locked]

Constant dcing is getting annoying =/

[Satellite]

server lagspike + match cards= interesting experiance.

http://img408.imageshack.us/img408/6858/lagvr.png

[Satellite]

Am I the only one who still can't login? All servers are green, but I keep getting "Hackshield Initialization Error: 0x00000blabla"

[White]

I got in fine about an hour ago...

[TheThunderBandit]

Anyone else having major lag since the server check?

[hamad138]

maple is down ?

[ChosenFruit]

Broa just went into super epic lag mode >< game eventually just gave up and closed itself lol

[Mazz]

El Nido just lagged like crazy too, kicked me and a few others off but some people stayed connected.

[ScottyxD]

Scania is having issues, too. The GMS Status needs to be up to date with the refreshing. It's no good to see the server status 3-4 minutes late.

[Eos]

Everything just went bellyup again, across all games.

[Green4Ever]

All servers are having issues, Scania just updates first because it's at the top of the list.
This is becoming rather irritating.

[Maximillion Thermidor]

SOOOOO MUCH YELLOW

[iForbin]

here we go again

[PirateIzzy]

What do the yellow circles mean?

[Eos]

What do the yellow circles mean?

Why don't you hover over one of them and read what it says?

[PirateIzzy]

Why don't you hover over one of them and read what it says?

It says warn:latency 0.09. That's what I want to know.

[Luxeraph]

The people that didn't dc due to the lag are being dc by GM police (or it seems so).

[Sorien]

It says warn:latency 0.09. That's what I want to know.

They're laggy.

[Maximillion Thermidor]

So Much Yellow AGAINNN T_T L> USC to fix this for some time.

[ScottyxD]

Wtf... MapleStory went down again. And GMS Status is once again 5 minutes behind... useless.

[Foxino]

Nexon need a new ISP so badly.. thought mine was bad :f3: that's if that is the issue.. :f6:

[MrFry]

The people that didn't dc due to the lag are being dc by GM police (or it seems so).


Yea I got dced the first time by GM police, since the server didn't kick me, wondered why i got it for standing around.

[Eos]

It says warn:latency 0.09. That's what I want to know.

And what part of that ever so deeply complex statement challenges you beyond the the vast resources of the internet to define?

[SaptaZapta]

Wtf... MapleStory went down again. And GMS Status is once again 5 minutes behind... useless.

It's perfectly useful, if you know how to read it.

[PirateIzzy]

And what part of that ever so deeply complex statement challenges you beyond the the vast resources of the internet to define?

If you're gonna be rude about it, forget it then.
Anyway, game's crashing again.

[Bomber]

Here we go again.

[Dark Zero]

MS now is crashed again... Nexon should talk with the IPS proveedors...

[Chilly]

My Lyka be doing the moonwalk. :D Also, I need to go for another MP for my 5 Coins. -_-

[PirateIzzy]

Good thing I didn't go solo Grandpa yet.

[KhainiWest]

http://i53.tinypic.com/esq6ax.jpg


...REALLY!?

[Locked]

dat lag.

[ScottyxD]

It looks like a tsunami sweeping through all the servers. -_-"

[Ęxřđųş]

server lagspike + match cards= interesting experiance.

http://img408.imageshack.us/img408/6858/lagvr.png

PS'd.

[MrTouchnGo]

I'm loving how we got upgraded from crashing weekly to crashing several times daily.

[PirateIzzy]

Not again -__-

[Suber]

Not again -__-
Yes again :f3:

[Jon]

Oh boy. Guess we're not EFPQing, haha.

[Kurtle]

THIS IS SO FRUSTRATING

[Aggravate]

Broa's lagging like a peach. Can't even cc/go into a portal.

Edit: Crashed. :f3:

[Death]

I can´t log-in. Whats going on?

[Raul]

I do believe that everyone in galicia got lagged and/or d/c'd by that last lag spike.
I foresee 2x

[Locked]

CHEAP HOSTING SERVICE?

[Justin]

I can´t log-in. Whats going on?

Nexon is shoving their own feet up their asses, that's what.

On a more serious note, maybe nexon should consider switching ISPs, because this really is starting to become ridiculous. No MMO-based company should EVER put up with this kind of instability from ANY service provider, for this long.

[Suber]

I can´t log-in. Whats going on?
Servers just started lagging a couple minutes ago.

Stopped lagging for now.

[Luxeraph]

D: Eos is trolling us with that green.

[Death]

Yeah... okay im going back to playing Binding of Isaac.
I suggest everyone else should check it out if your bored or just sick of this.

[SaptaZapta]

D: Eos is trolling us with that green.

People really can't read the "As of" column.
Status hasn't updated since 13:08. That's almost an hour ago, if I haven't messed up my timezone-conversions.

Question is: why?

[Heffalump]

People really can't read the "As of" column.
Status hasn't updated since 13:08. That's almost an hour ago, if I haven't messed up my timezone-conversions.

Question is: why?

No server to check on?
ie, oh sh'it.

[Blades4hire]

Funny how we never had this problem before the "server upgrades"

[Luxeraph]

People really can't read the "As of" column.
Status hasn't updated since 13:08. That's almost an hour ago, if I haven't messed up my timezone-conversions.

Question is: why?
Saw that right after I posted but since I wasn't sure if that was supposed to be my timezone dismissed it, but seeing how it hasn't changed in about an hour I guess I'll hop along the "why isn't the status updating?".

[Locked]

So it updates every 5 minutes now or something?
Doesn't that defeat the purpose of the latency thing?

[Panacea]

Is the game being unstable for anyone else, or is it just me?

Never mind.

[Eos]

So it updates every 5 minutes now or something?
Doesn't that defeat the purpose of the latency thing?

How would that defeat the purpose of the latency?
It's always told you what the latency was as of when it was tested.
It's never been some magic thing that checks every single address every time you go to the page.

[Locked]

How would that defeat the purpose of the latency?
It's always told you what the latency was as of when it was tested.
It's never been some magic thing that checks every single address every time you go to the page.

Not what I meant.
As far as I recall it didn't check every 5 minutes, maybe leaning towards the 1 minute range.

Well. Now it isn't doing the whole retarded 5 minute check any more.

[Eos]

Yes, yes it is.
I do wish you'd stop making assumptions on what it's doing and how it works.
It just makes you that much more annoying when you start seeing that it doesn't and cry that it's broken.

In order for it to run every minute it would quite literally have to never stop hammering the servers.

[Luxeraph]

WTH just happen, first half of the channels of each world are pretty much down.

EDIT: There goes the other half.

[XxSilencer]

Seriously wth is going on with the game lately with all this server wide lag and crashing, shet.

[White]

WTH just happen, first half of the channels of each world are pretty much down.

EDIT: There goes the other half.

Yep. Gogogogogo, flee to ch 19/13!

[SaptaZapta]

WTH just happen, first half of the channels of each world are pretty much down.

EDIT: There goes the othe half.

Eos went multi-process, I'm assuming.
Problem with that is now the "as of" column seems to indicate everything is up-to-date, when in fact the higher-numbered channels haven't been tested in a minute or two, so they seem green when they aren't.

[Green4Ever]

First time seeing all of the channels yellow or red. Wow.

[RandomZodiac]

Well nexon is just pooping on Kradia atm
Edit: Nexon just pooped on all the worlds.

[Heffalump]

ahhhhhhhhhhhhhhhh
I love the smell of channels crashing and dupers being d/c'd as well as legits
Apparently, so does nexon

[Eos]

Eos went multi-process, I'm assuming.
Problem with that is now the "as of" column seems to indicate everything is up-to-date, when in fact the higher-numbered channels haven't been tested in a minute or two, so they seem green when they aren't.

Your supposition is completely flawed. The As Of date is always the latest per server, whether it's going one server and one channel at a time or all servers one channel at a time. The only difference is instead of them timing out one by one over the course of 15 minutes they blink out collectively left to right in < 6.

In both cases you'd see the latest date of each world being tested.

[PeePeeAyeDeeKay]

Lol.. for those who didn't catch it..

http://i55.tinypic.com/2lwksyb.jpg

[Ninjaman43]

Now I got the firewall -__- Nexon Failed hardcore

[White]

Eos, we're up a over a minute lag in Khaini, but on the tracker it seems like it only counts max up to a little over 21, does it cap at that or....?

[Eos]

Eos, we're up a over a minute lag in Khaini, but on the tracker it seems like it only counts max up to a little over 21, does it cap at that or....?

Do you really think it should sit and wait forever for a response that may never come rather than moving to the next channel?

[Heffalump]

Lol.. for those who didn't catch it..

http://i55.tinypic.com/2lwksyb.jpg

And moar:
http://i56.tinypic.com/2n8aanm.png
EDIT:
>mfw those two are exactly the same but 3 minutes apart
:f7:
EDIT2: except for they're at the same time
brbfacepalm

[SuperKoopa]

Dang lag, delete this please.

[SuperKoopa]

http://i763.photobucket.com/albums/xx278/Leah_Koopa/vdfsd.png

I think I found the one behind all this!

[modular]

i like that the server status page brings a lot of people to southperry, but it doesnt seem like the southperry servers are handling these critical times very well...

[Ninjaman43]

Can someone help me with the firewall? I keep getting it now with the gamelauncher T__T. God now I cant play

[PeePeeAyeDeeKay]

http://i763.photobucket.com/albums/xx278/Leah_Koopa/vdfsd.png

I think I found the one behind all this!

The end is near!!! :f4:

In other news: BRIGHT lag :f2:
http://i52.tinypic.com/30sdett.jpg

[Heffalump]

http://i53.tinypic.com/29uzl85.png
holy pomegranate

[SaptaZapta]

Your supposition is completely flawed. The As Of date is always the latest per server, whether it's going one server and one channel at a time or all servers one channel at a time. The only difference is instead of them timing out one by one over the course of 15 minutes they blink out collectively left to right in < 6.

In both cases you'd see the latest date of each world being tested.

I know that.
However, I am speaking of how it seems to a person looking at the page.

The old way, it often looked like "only Scania is yellow", but on closer inspection one could see that Scania was last updated at 3:27 and the other worlds were last updated at 3:24, so their "green" status is out of date and they may very well be lagging too.

Now, it looks like "only channels 1-10 are yellow", and since the "As of" column shows all servers to have been last updated at 3:27, there is no way for the uninitiated to know that channels 11+ only look green because they haven't been tested "recently".
Maybe update the "as of" column only when updating channel 19/13/20's status?

[Luxeraph]

@Heffalump: Are you pointing out that is almost 1234 or that is that high, because if it is the later I've seen worse (right now 21+).

[Sorien]

Guess I won't be getting my Crossbowman to 70 today. :f4:

[Heffalump]

http://i53.tinypic.com/1y9sw9.png
Round 2!thousand

@2above: that it's high. 21.02 in somewhere Kradia right now.

and I won't be getting my I/L to 70 today.
Fun fun fun.
EDIT: yay, new population record :f7:

[White]

Do you really think it should sit and wait forever for a response that may never come rather than moving to the next channel?

Lol, you're so aggressive. I was asking for clarification, not an insult to you or the program rofl. Ty for providing that info.

[Netto]

Anyone else thinking this for SP?


http://www.youtube.com/watch?v=oOgBpThHBb8&feature=related

[Luxeraph]

< Does not belive in the green.

[Eos]

Lol, you're so aggressive. I was asking for clarification, not an insult to you or the program rofl. Ty for providing that info.

You say aggressive, I say Socratic (http://en.wikipedia.org/wiki/Socratic_method).

[White]

You say aggressive, I say Socratic (http://en.wikipedia.org/wiki/Socratic_method).

A very liberal use of the term. A valid method nonetheless.

[modular]

I know that.
However, I am speaking of how it seems to a person looking at the page.

The old way, it often looked like "only Scania is yellow", but on closer inspection one could see that Scania was last updated at 3:27 and the other worlds were last updated at 3:24, so their "green" status is out of date and they may very well be lagging too.

Now, it looks like "only channels 1-10 are yellow", and since the "As of" column shows all servers to have been last updated at 3:27, there is no way for the uninitiated to know that channels 11+ only look green because they haven't been tested "recently".
Maybe update the "as of" column only when updating channel 19/13/20's status?

what about placing a second bar of last-checked-times beneath the grid, so that we can see the most recent times for the set of channel XX's? could make it more obvious...

[SaptaZapta]

what about placing a second bar of last-checked-times beneath the grid, so that we can see the most recent times for the set of channel XX's? could make it more obvious...

They don't advance together. Each server's testing advances as fast as it can, depending on its channels latency. Also, graphically, no space below the grid for so much text.

Might be neat to see a "sweep line" (as on a radar) - just a little vertical line in each row, after the last-checked channel. Won't tell us how long ago the next one was tested, but if there is a lot of yellow or red left of the line, one could deduce that any green to its right is suspect. Or would that still require too much application of "inside information" on how it works (i.e., would only be understood by those of us who already understand the meaning of a bunch of high-latency yellows followed by greens)?

Or, as I suggested before, fading/graying out any indicator that is over a minute old.

[Eos]

There are several flaws in the suggestions;

1) The process that gets the data and the process that displays the data are not connected to each other, have no awareness of each other and run independently from each other. They don't know what each other are doing and in order for them to do so it'd degrade performance.

2) The display procedure is a cross tab, there's no where to put channel by channel timing in without adding 30% more fields to the query, again, which adds yet more overhead slowing the whole thing down and making it more intensive every time someone hits it. The existing as of date is either a min per server or max (formerly the latter, currently the previous). It can't be readily compared to any other times because they aren't present in the set at the point it exists.

It really seems like a few people just aren't happy with it not doing every possible thing they could ever dream of and desire, right up to hiking itself down to Nexon HQ and slapping an exec every time lag spikes over .1.

[ShinkuDragon]

It really seems like a few people just aren't happy with it not doing every possible thing they could ever dream of and desire, right up to hiking itself down to Nexon HQ and slapping an exec every time lag spikes over .1.

can you code it into doing this?

joke aside (and stupidity in) is there any difference between what it was and what it is, besides it showing latency? from what i get it's working just like it did before, correct?

[Eos]

The only difference is instead of them timing out one by one over the course of 15 minutes they blink out collectively left to right in < 6.

[CrazyNomad]

nexon should take a look on this:

http://us.blizzard.com/en-us/company/charity-auction/

[SaptaZapta]

It really seems like a few people just aren't happy with it not doing every possible thing they could ever dream of and desire, right up to hiking itself down to Nexon HQ and slapping an exec every time lag spikes over .1.

Actually I am quite happy, for myself, with the way it is now. Was quite content with the one-channel-at-a-time version, for that matter.

What bothers me is the number of people who misunderstand what they see and post such things as "something wrong with Scania and everyone is suffering" or "all flee to channels 9+" or even "the status page only updates every 5 minutes so it's worthless". Guess there's only so much that can be done to make it foolproof without making it too resource-intensive, though. Thank you for an excellent job within the constraints!

[Eos]

Yeah, I can't fix stupid.

And constraint is ultimately the word here. There's only so much that can be expressed in a small amount of space. The more we try to put in there the steeper the curve for understanding it becomes and less value it starts to have overall.

[White]

nexon should take a look on this:

http://us.blizzard.com/en-us/company/charity-auction/

I don't play WoW, but that's is definitely pretty awesome. If Nexon were to look at that, i'm sure they'd donate 100% of the proceeds to themselves though.

[Luxeraph]

Yeah, I can't fix stupid.

And constraint is ultimately the word here. There's only so much that can be expressed in a small amount of space. The more we try to put in there the steeper the curve for understanding it becomes and less value it starts to have overall.
Eos love the legend you put there, was going to suggest it yesterday but didn't find the right words, but could you add something like "All channels update from first to last" or would that hurt the servers?

EDIT: Thanks Eos.:heart:

[Dark Link]

Website is down!
Maple going down!

[Luxeraph]

Wonder if we should have some sort of log of when and how long have the servers gone down.

[Zenkat]

Lovin this game, just looooooooooovin it.

[ShinkuDragon]

ze end! it'z ze eeeend!

[Blades4hire]

Probably to patch the dupe method that went public a few hours ago.

[Dark Link]

I love when this happens. It's freaking hilarious!

[¬Rob]

Wonder if we should have some sort of log of when and how long have the servers gone down.
That'd be nice, and helpful in some cases; like when submitting tickets about crashes resulting in lost items..

[¬Rob]

Nice lag, SP. Delete please.

[Sorien]

I love when this happens. It's freaking hilarious!

I'm waiting for the status page to have a pattern of red and yellow that spells out something insulting or profane.

[ricecakes]

Would it be difficult to add the nexon.net or maplestory.nexon.net websites too? Lately it has been the maplestory website as well as maple that has been down. I'm wondering if it's a network hardware issue at nexon or if the problem lies with the game servers.

[SaptaZapta]

Would it be difficult to add the nexon.net or maplestory.nexon.net websites too? Lately it has been the maplestory website as well as maple that has been down. I'm wondering if it's a network hardware issue at nexon or if the problem lies with the game servers.

No need to wonder. It's a network hardware issue. The website as well as their other games all go laggy-to-timing-out at the same time.


Probably to patch the dupe method that went public a few hours ago.

pffft, such optimism. It's not working hours in California. If indeed there's a public dupe out, it will run uninterrupted until at least 10am pst tomorrow.

[Dark Link]

Would it be difficult to add the nexon.net or maplestory.nexon.net websites too? Lately it has been the maplestory website as well as maple that has been down. I'm wondering if it's a network hardware issue at nexon or if the problem lies with the game servers.

Most of the time, whenever a login server goes down, so does the website.

[Luxeraph]

And again is all green, I bet they have a cable that hangs from one building to another that had to be use since they moved all the servers to that other building and the lag spikes are squirrels playing with the cable that is hanging out of the window and at night is a couple of owls thus why the lag spikes are worse but less frequent.

[Dark Link]

And again is all yellow/red. I was just about to get back on to train my mage for the Gratias ring :f4:

[¬Rob]

Server lag/crash round 2 of the night!

[Mazz]

Wow, that isn't looking good. :| Never seen it all yellow/red like this before.

[Veneni]

Wow fixed again. That was fast!

[Chameleonic]

Wow fixed again. That was fast!

But how long will it last...:f3:

[Foxino]

lol, this just inspired my new siggy

oops messed up size brb! (edit)

fixed :D

[Chameleonic]

And another wave is sweeping through...

[¬Rob]

Crash take 3.

[Flonne]

I just took a look at the server status page.

JESUS, CHRIST.

What the hell is their framework run on, a toaster hotwired into a car battery?

[Celan]

2 minutes ago:
http://i55.tinypic.com/x37sau.png

1 minute ago:
http://i55.tinypic.com/rtzzls.png

Now:
Everything green.

[Dark Link]

Login servers are Yellow!
pomegranate starting to go down! :|

This shit better fix itself before the new day turns, because I'd LIKE TO GET MY 100% POTS, THANKS!

[Zenkat]

Yeah buddy! Enjoyin the ride!

[Kalemora]

Just what I needed when I wanted to farm spirit boxes!

[Flonne]

>visit site
>see the GMS status icon
>ohboyherewego
Really?

REALLY?

I'm starting to think my toaster analogy is being generous.

[Dark Link]

Yay, it all better!
Now we wait like 10min from now for more blow up!

[ShinkuDragon]

>visit site
>see the GMS status icon
>ohboyherewego
Really?

REALLY?

I'm starting to think my toaster analogy is being generous.

dude, let the hamster take a break man!

[Sorien]

I just took a look at the server status page.

JESUS, CHRIST.

What the hell is their framework run on, a toaster hotwired into a car battery?

Here, I imagine this is what their servers are like.


http://www.youtube.com/watch?feature=player_detailpage&v=rSk_37So0Xk

[Justin]

Why does it seem like this only happens at nighttime? I'm starting to notice a very strange trend here.

[SaptaZapta]

Nice, they've completely turned off the login servers, or took them off the 'net, including the "master login" (authentication server). Latency 21 as opposed to the usual 0.07 for all the other channels (meaning the computers are up, just the MapleStory server application is down).

Gives me hope that they're going to make a serious change to the way logins are handled in this Maintenance, and hopefully block whatever leak or bypass the account hackers have been using.

Yeah, yeah, I know, a rather naive hope, knowing this is Nexon. But still... I'm so sick and tired of living in fear that I'll gladly grasp at straws.

[Eos]

This is exactly the way they do every maintenance.

They disable the login servers, leave the channel select server up, take all the actual channels down.

Then they'll bring all the channels back up, log in on their special hidden secret dedicated login server, get to the still active channel select server, test all the channels, declare it broken, take everything back down, extend another two hours, lather, rinse, repeat until 40 hours later they finally reactivate the login servers instead of extending.

[SaptaZapta]

They usually leave the "master login" (or w/e the proper name for "login server 20") up throughout, no?
It was offline for a while when I wrote that.
Ah well, guess we have to wait and see.

[Eos]

They do a reboot of it, generally, but that's about it and probably all you saw.

[Chameleonic]

They do a reboot of it, generally, but that's about it and probably all you saw.

The master login appears to be down now.

[Eos]

How exciting. Maybe they're replacing it.
Or not having it exist as a single point of failure. That'd be nice.

[SaptaZapta]

Speaking of single points of failure, I wonder whether they'll do something about whatever box it is that keeps choking up and lagging their entire network.

[Locked]

NICE SERVER UPGRADES NEXON. APPRECIATE IT.

[Zenkat]

Another night in a row of the same laggy crap. What in the world did they do?

[Dark Link]

NICE SERVER UPGRADES NEXON. APPRECIATE IT.

What're you talking about? These are clearly the best upgrades NexonNA has ever done!

[PeePeeAyeDeeKay]

Hey!, guess what... They dragged Tespia along with it! :f2: :f7:

[ShinkuDragon]

and from (my) looks of it, same with DN?

[Justin]

Why does it seem like Nexon seriously just does, not, care? This issue has been going on for a week now? And they've said god damn NOTHING about it. They said "oya we investigatin dis shit" and that's IT. So infuriating. I can never use a 1.5x exp buff or family buff because I never know when the fuck the server's going to eat itself again.

[Chameleonic]

So these 12 hour maintenances do nothing?

[Flonne]

and from (my) looks of it, same with DN?
if you check DFO's mainsite, they are have a 3x event to make up for it being down too. I don't know to what extent, but according to the notice the game was actually down when there was supposed to be a 2x to compensate for an earlier downtime. LOL.

[MinhoChoi]

Now I'm getting a gameguard error instead of the normal one..

[Luxeraph]

:f4:It seems the instability shot down my tespia download (that take 5+ hours when my speed isn't crappy), well I guess no tespia for me (unless I try again tomorrow but it doesn't seem worth it).

[SaptaZapta]

and from (my) looks of it, same with DN?


Hey!, guess what... They dragged Tespia along with it! :f2: :f7:


if you check DFO's mainsite, they are have a 3x event to make up for it being down too.

The problem is with Nexon's access to the internet. When whatever router or w/e goes laggy/dead, all their games, as well as their websites, become inaccessible (or hideously laggy) at once.

[Dark Link]

The problem is with Nexon's access to the internet. When whatever router or w/e goes laggy/dead, all their games, as well as their websites, become inaccessible (or hideously laggy) at once.

Maybe they got a hold of my old Modem LOL
It used to lose internet connection every couple of days late at night.

[MinhoChoi]

So... are other people able to get on right now?

[Flonne]

The problem is with Nexon's access to the internet. When whatever router or w/e goes laggy/dead, all their games, as well as their websites, become inaccessible (or hideously laggy) at once.
or, to dumb it down to a hideous extent, it's like those old chain christmas lights; if one bulb goes bad, everything beyond it does too. A simple traceroute should easily be able to tell them exactly which one it is...but hey, this is nexon.

[Luxeraph]

I find it quite odd that it strikes harder at night when there is less people on the servers.

[Flonne]

I find it quite odd that it strikes harder at night when there is less people on the servers.
There's no way anyone on the outside can explain it, sadly. That's the worst part about electronics; without direct access, everything is just guesswork, since there are so many millions of improbable things that can go wrong.

[Luxeraph]

There's no way anyone on the outside can explain it, sadly. That's the worst part about electronics; without direct access, everything is just guesswork, since there are so many millions of improbable things that can go wrong.
But the thing is that it happens everynight (well maybe I'm overexaggerating) seems fishy to me.

[Chilly]

But the thing is that it happens everynight (well maybe I'm overexaggerating) seems fishy to me.

I'll second you on this one, I notice that everyday, most days or at least recently, sometime between 10:00 and 11:30 PST an outage will occur for some brief moment. Any other time of the day, I'm not usually on or my AFKer stays on, but in that window something usually occurs.

[Flonne]

welp, I just crashed from Vindictus for the first time ever, this is my first day back since late August so I haven't been on there since these outages started. And now I can't connect to any of the mainpages for the NEXON games. Why NEXON. WHY.

[Mazz]

*grumbles* Can we have a server check to fix th- Oh.

[Justin]

What is taking nexon so long to fix.....at least give us SOME sort of update on the matter. Jesus fucking christ. I can't do anything at night without lagging or disconnecting every half hour.

[Chameleonic]

Fat lot of good the last two 12 hour maintenances have done...

[SaptaZapta]

3 minute latency? Eos? Why increase the timeout?

[ShinkuDragon]

dragon nest didn't just go down, it went freaking underground.

[Eos]

3 minute latency? Eos? Why increase the timeout?

I did no such thing.

[SaptaZapta]

I did no such thing.

Interesting. I should have taken a screenshot. There were yellow channels with over 100 seconds latency... The reds were at 189. Weird.

[MissingLink]

But the thing is that it happens everynight (well maybe I'm overexaggerating) seems fishy to me.

Maybe I'm being paranoid, but I am beginning to wonder if the account hacking teams are causing this deliberately to knock down those who try to stay logged in 24/7 to avoid being hacked.

[Eos]

Considering it's happening to every game Nexon owns they'd have to be attacking an internet backbone for that to be the case.

If you look at a traceroute to Nexon the largest latency during one of these is occurring inside one of the Level 3 Los Angeles nodes, just before the Nexon gateway. Doesn't explain the east servers though.

[ShinkuDragon]

ok, i don't think a thread is necesary for this question, but i am not the only one unable to log in to mplestory right? because i get an error every time, even though everything looks green.

[SaptaZapta]

ok, i don't think a thread is necesary for this question, but i am not the only one unable to log in to mplestory right? because i get an error every time, even though everything looks green.

You're probably not the only one, but Maple is acting normal for me.

[ShinkuDragon]

You're probably not the only one, but Maple is acting normal for me.

ok, the hell then? i can start DN (argenta is out tho) and tespia, but regular maplestory hits me with some strange error.

edit: scratch that, error in the channel select screen.

[SaptaZapta]

And there it is again, 189 second latency on the (presumably shut down) login servers.

http://farm7.static.flickr.com/6050/6266700639_bda203604e_b.jpg

[Eos]

Truly bizarre, the code hasn't changed since at least the 16th and nothing was done to extend the timeouts.
Technically nothing was done to set the timeouts either, they've always been on default.

[Luxeraph]

Two nights in a row without any major problem, seems like they did indeed fix it (or maybe I'm just talking too soon).

[Eos]

And it's back.

[Locked]

And it's back.

Does Southperry always go on overload when the maple servers lag?

[Mazz]

Right before 2x! Great timing.

[ScottyxD]

This is just lame. Couldn't have picked a better time..


Does Southperry always go on overload when the maple servers lag?

I know right lol. Southperry and MapleStatus just faltered at the same time.

[Maximillion Thermidor]

Called It.

[Eos]

Does Southperry always go on overload when the maple servers lag?

Nope, but when 1000 people come to check at the exact same moment it can throw it in a tizzy for a few.

[Mazz]

Lots of free MP3 maps! Silver lining and all that.

[SaptaZapta]

And it's back.

Complete with weird response times
http://farm7.static.flickr.com/6099/6269889253_03f99ff9d0_b.jpg

[Locked]

Requesting :pineapple: as the icon for laggy servers.

More yellow.

[Heffalump]

Requesting :pineapple: as the icon for laggy servers.

More yellow.

Seconding this.
Make it if the average lag in a world is more than 1.2, all the channels in a world are yellow, or any one channel in a world is more than 3 it triggers that.

[Raul]

We now return to our previously scheduled programming.

[Dark Link]

We now return to our previously scheduled programming.

Round 2 incoming!

[Dark Link]

We now return to our previously scheduled programming.

Round 2 incoming!

[Panacea]

This is getting ridiculously annoying.

[Dark Link]

It begins!

[SaptaZapta]

hmmm... GMS recovered hours before Southperry... what to do what to do?

[Takebacker]

Lol maybe we should make a parody "Southperry server status discussion thread". The ferrets seem to invade every night nowadays.

[Panacea]

Ferrets would be wise to stay in their cages. :f3:

[Eos]

I've added a safety to the server so that it checks every few minutes from now on to verify the daemons are reachable and take steps to correct it if it's not.

Course the only way to know it works is to have everything die again and it figure it out and fix it.

[Maximillion Thermidor]

SO MUCH LAGGGGG D:<

[Flonne]

seems like the first mid-day serverwide drop that I've seen...they are starting to go down now, I just lagged out on gali.

[Eos]

Hm. We don't appear to have gone down last night.
Isn't that always the way it goes. Watch it, nothing happens. Build a watcher for it, nothing happens. Turn your back and assume it's all working, every implodes.

[ShinkuDragon]

Hm. We don't appear to have gone down last night.
Isn't that always the way it goes. Watch it, nothing happens. Build a watcher for it, nothing happens. Turn your back and assume it's all working, every implodes.

indeed it is. and lag just got me GM police'd trying to get my ACB book, NOT COOL, THOSE EYES ARE 5M A POP.

[Maximillion Thermidor]

indeed it is. and lag just got me GM police'd trying to get my ACB book, NOT COOL, THOSE EYES ARE 5M A POP.

Just do the Zak quest o_o easier than buying them plus you get 5.

[ShinkuDragon]

Just do the Zak quest o_o easier than buying them plus you get 5.it would be, if i didn't suffer small lags every so often, i've DIED at zak with my DrK after ascension. and gotten GM police'd twice on my white knight.

[Panacea]

it would be, if i didn't suffer small lags every so often, i've DIED at zak with my DrK after ascension. and gotten GM police'd twice on my white knight.

About every five seconds, right?

Makes surfing for Toads extremely irritating.

[ShinkuDragon]

About every five seconds, right?

Makes surfing for Toads extremely irritating.

yep, sometimes it goes away though, then JQ's are as easy as pie, but there's ALWAYS that one right at the end that makes you walk off the platform, not even jumping.

[Panacea]

It's funny because I always seem to lag at the right moment whenever trying to use a star to jump through the last part that it misses me completely even when I'm right on top of it.

I thought we were through with periodic lag, but I guess not.

[White]

Back when I was toading, I found that jq room to, in general, be a laggy room. Especially when you get to the stars, but overall laggy.

[HeroDDC]

@the gm police topic
my friend got dcd a few times from these huge lag spikes, but the 4th or 5th time he ended up getting banned. >.>

[Eos]

Nice, Scania CH1 went down hard.

[ShinkuDragon]

Nice, Scania CH1 went down hard.

why am i not surprised in the least? here comes another batch of 33 attack helms of whatever :f7:

[ShinkuDragon]

Nice, Scania CH1 went down hard.

why am i not surprised in the least? here comes another batch of 33 attack helms of whatever :f7:

[Eos]

why am i not surprised in the least? here comes another batch of 33 attack helms of whatever :f7:

Now Scania CH7.

Looks suspicious :/

[ShinkuDragon]

Now Scania CH7.

Looks suspicious :/

just gonna say that:


accusations:
Point Value: 1 point Definition: "Posting a claim that someone is a hacker, troll, or mult.

prevents me from saying a lot <.<

[Eos]

Well, they broke homesteads in Mabinogi right now, so they're duping farm-products like mad because anything taken out returns immediately.

[ShinkuDragon]

and broa 15 crashed too, they seem to do this before every patch it seems

[happylight]

Logs from my status checker from the last two days. Pattern?

Scania 1 is down at 10:40:06 PM 2011/10/25
Scania 1 is up at 10:42:06 PM 2011/10/25
Scania 8 is down at 10:50:26 PM 2011/10/25
Scania 8 is up at 10:50:46 PM 2011/10/25
Scania 16 is down at 10:50:46 PM 2011/10/25
Scania 16 is up at 10:51:06 PM 2011/10/25
Scania 15 is down at 10:51:46 PM 2011/10/25
Scania 15 is up at 10:52:06 PM 2011/10/25
Scania 13 is down at 10:52:46 PM 2011/10/25
Scania 13 is up at 10:53:06 PM 2011/10/25
Scania 11 is down at 10:54:26 PM 2011/10/25
Scania 11 is up at 10:54:46 PM 2011/10/25
Scania 16 is down at 10:58:06 PM 2011/10/25
Scania 16 is up at 10:58:26 PM 2011/10/25
Scania 19 is down at 11:20:26 PM 2011/10/25
Scania 19 is up at 11:22:46 PM 2011/10/25
Scania 1 is down at 11:30:26 PM 2011/10/25
Scania 1 is up at 11:32:26 PM 2011/10/25
Scania 14 is down at 07:40:05 PM 2011/10/26
Scania 14 is up at 07:42:25 PM 2011/10/26
Scania 13 is down at 10:11:06 PM 2011/10/26
Scania 13 is up at 10:13:46 PM 2011/10/26
Scania 13 is down at 10:23:06 PM 2011/10/26
Scania 13 is up at 10:25:46 PM 2011/10/26
Scania 9 is down at 10:32:06 PM 2011/10/26
Scania 9 is up at 10:34:26 PM 2011/10/26
Scania 10 is down at 10:45:46 PM 2011/10/26
Scania 10 is up at 10:48:06 PM 2011/10/26
Scania 6 is down at 10:59:06 PM 2011/10/26
Scania 6 is up at 11:01:26 PM 2011/10/26
Scania 8 is down at 11:33:26 PM 2011/10/26
Scania 8 is up at 11:35:26 PM 2011/10/26

[BBD]

I see, I was wondering why I DCed last night.
Thanks happylight, (I was chilling in CH10) I see Ch6 is down at the moment too.

[ShinkuDragon]

Logs from my status checker from the last two days. Pattern?

Scania 1 is down at 10:40:06 PM 2011/10/25
Scania 1 is up at 10:42:06 PM 2011/10/25
Scania 8 is down at 10:50:26 PM 2011/10/25
Scania 8 is up at 10:50:46 PM 2011/10/25
Scania 16 is down at 10:50:46 PM 2011/10/25
Scania 16 is up at 10:51:06 PM 2011/10/25
Scania 15 is down at 10:51:46 PM 2011/10/25
Scania 15 is up at 10:52:06 PM 2011/10/25
Scania 13 is down at 10:52:46 PM 2011/10/25
Scania 13 is up at 10:53:06 PM 2011/10/25
Scania 11 is down at 10:54:26 PM 2011/10/25
Scania 11 is up at 10:54:46 PM 2011/10/25
Scania 16 is down at 10:58:06 PM 2011/10/25
Scania 16 is up at 10:58:26 PM 2011/10/25
Scania 19 is down at 11:20:26 PM 2011/10/25
Scania 19 is up at 11:22:46 PM 2011/10/25
Scania 1 is down at 11:30:26 PM 2011/10/25
Scania 1 is up at 11:32:26 PM 2011/10/25
Scania 14 is down at 07:40:05 PM 2011/10/26
Scania 14 is up at 07:42:25 PM 2011/10/26
Scania 13 is down at 10:11:06 PM 2011/10/26
Scania 13 is up at 10:13:46 PM 2011/10/26
Scania 13 is down at 10:23:06 PM 2011/10/26
Scania 13 is up at 10:25:46 PM 2011/10/26
Scania 9 is down at 10:32:06 PM 2011/10/26
Scania 9 is up at 10:34:26 PM 2011/10/26
Scania 10 is down at 10:45:46 PM 2011/10/26
Scania 10 is up at 10:48:06 PM 2011/10/26
Scania 6 is down at 10:59:06 PM 2011/10/26
Scania 6 is up at 11:01:26 PM 2011/10/26
Scania 8 is down at 11:33:26 PM 2011/10/26
Scania 8 is up at 11:35:26 PM 2011/10/26

weird, but no discernible pattern, except from the fact that it seems to happen at 10 to 11:30, ignoring the first crash of the 26th.
also, i am interested in your status checker. mind elaborating?

[happylight]

weird, but no discernible pattern, except from the fact that it seems to happen at 10 to 11:30, ignoring the first crash of the 26th.
also, i am interested in your status checker. mind elaborating?

Just one that I wrote myself so I can have logs, adjust timeout and recheck connection as often as I want. I can set it to beep or make a noise or even text me whenever a ch is down/up.

[ShinkuDragon]

Just one that I wrote myself so I can have logs, adjust timeout and recheck connection as often as I want. I can set it to beep or make a noise or even text me whenever a ch is down/up.that's pretty nice, do want. (if possible and you don't mind)

then again, i'd probably wouldn't be able to make it work, so forget it ~_~

[Eos]

that's pretty nice, do want. (if possible and you don't mind)


Everyone and their cousin do not need to be hitting every single server and channel simultaneously.

You think the game lags now, imagine that being widespread. It may as well be a DDOS.

[ShinkuDragon]

Everyone and their cousin do not need to be hitting every single server and channel simultaneously.

You think the game lags now, imagine that being widespread. It may as well be a DDOS.true, the hamster that runs nexon's servers won't be able to take it i'm sure.

speaking of, eos, would there be a way to make your tracker log every time a channel goes down (i.e. red)? note: i only ask if it's possible, and what repercussions it would have, nothing beyond that.

[Eos]

It's doable and I've considered it, and possible making each individual status icon into a clickable history, but I'm not really sure there's a benefit.
There's also the question of whether it needs the corresponding 'up' ot make it relevant.

[Stereo]

The other thing I was thinking was displaying average uptime (eg. % of last 48 hours up)

Not sure how to work scheduled server checks into that though. Might still be useful comparatively between servers though.

[Eos]

Runs back into the whole information overkill thing.

[ShinkuDragon]

It's doable and I've considered it, and possible making each individual status icon into a clickable history, but I'm not really sure there's a benefit.
There's also the question of whether it needs the corresponding 'up' ot make it relevant.

all i wanted to know, thanks. the clickable history sounds pretty neat actually, only benefit would be to see what hackers are up to really, which doesn't serve much purpose as you said.

[XxSilencer]

Everything's online except for the 3 log-in servers, possibly another early end to a Patch? Me like.